Note fondée sur 273 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
95 % des clients le recommandent
4,5 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur de Slidell

Publié le 25 mars 2024 sur Expedia
Great service by staff and comfortable room. The heated pool was nice, but surprisingly far from the doors on the back of the hotel (facing east, so no afternoon sun). Lots of access to shopping and dining, and a great breakfast in the morning.
Commentaires de Gestion de l’hôtel
25 mars 2024 par ChristinaK, Gestion de l’hôtel
Thank you so much!!
5 sur 5
par un voyageur

Publié le 24 mars 2024 sur Expedia
Clean comfortable
Commentaires de Gestion de l’hôtel
25 mars 2024 par ChristinaK, Gestion de l’hôtel
Thank you for the great review!
4 sur 5
par un voyageur

Publié le 11 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
15 mars 2024 par Mary Kathryn, Gestion de l’hôtel
Thank you for taking the time to leave us with a post-stay rating, Adam.
5 sur 5
par un voyageur

Publié le 11 mars 2024 sur Expedia
Excelente
Commentaires de Gestion de l’hôtel
11 mars 2024 par Christinak, Gestion de l’hôtel
Thank you so much for choosing us here at TownePlace Suites-Slidell. Thank you for taking the time to share your opinion. We hope to see you again if you travel to our area.
3 sur 5
par un voyageur

Fine for a quick overnight

Publié le 10 mars 2024 sur Hotels
Room was comfortable but needed cleaning in fact the entire hotel was dirty. Trash laying around everywhere. Staff was friendly and overall stay was fine for a quick overnight. It’s nice that the rooms have a full sized fridge/freezer.
Commentaires de Gestion de l’hôtel
10 mars 2024 par ChristinaK, Gestion de l’hôtel
We appreciate you taking the time to give us your honest review. We are currently in the works for a near future reservation. We hope that you will come back and give us another try once we have renovated.
5 sur 5
par un voyageur

Publié le 12 févr. 2024
Everything was excellent...
Commentaires de Gestion de l’hôtel
13 févr. 2024 par ChristinaK, Gestion de l’hôtel
On behalf of the entire hotel team, I want to thank you for sharing about your recent stay with us at TownePlace Suites-Slidell, LA.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!
5 sur 5
par un voyageur

Publié le 7 janv. 2024 sur Expedia
Excellent staff
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Mary Kathryn, Gestion de l’hôtel
Thank you, Gwynn!!
5 sur 5
par un voyageur

Publié le 2 janv. 2024 sur Expedia
Very friendly staff and helpful
Commentaires de Gestion de l’hôtel
3 janv. 2024 par ChristinaK, Gestion de l’hôtel
Dear Kathryn,On behalf of the entire hotel team, I want to thank you for sharing about your stay. I apologize about the issues that you had in your bathroom. I will ensure that I get with my Maintenance team to get the repairs completed.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with my staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
4 sur 5
par un voyageur

Good stay

Publié le 31 déc. 2023 sur Hotels
Last moment booking while traveling from SC to TX. Hotel was nice, friendly staff, spacious, beds were okay and breakfast was delicious. However, rooms were a bit dirty. Found a diaper in the kitchen drawer and lots of crumbs on sofa chair. Thankfully the manager handled it and offered to return some money back.
Commentaires de Gestion de l’hôtel
2 janv. 2024 par Mary Kathryn, Gestion de l’hôtel
Again, we are so sorry for the inconvenience, Maria. Thank you for choosing to stay with us here at TownePlace Slidell. I hope that we are able to provide you with a five-star stay next time that you are in the area.
5 sur 5
par un voyageur

Publié le 26 déc. 2023 sur Expedia
My husband and I realize that there isn't much that can be done regarding this problem; however, the weed smokers were right outside the back door. You had to walk through it to get to your vehicle or take our dog for a potty break. Maybe there needs to be a requirement of a specific distance from the entrance/exit door. Otherwise, the facility was very clean and inviting.
Commentaires de Gestion de l’hôtel
17 janv. 2024 par Mary Kathryn, Gestion de l’hôtel
I am so sorry for this inconvenience, Raimie. We are trying to make sure that appropriate measures are in place so that we no longer have this problem.