Note fondée sur 534 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,5 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
It’s a best western. What do you expect?
Publié le 25 août 2024 sur HotelsIt was a best western. You can see the scuff marks on the walls and doors from boots being kicked around. Tv had like 5 channels and was plugged into a power strip that was maxed out and just laying in the open. The air conditioner worked but sounded like it was on its last leg. Went for a wedding so didn’t spend much time there fortunately. The staff was nice.
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 21 août 2024 sur Expedia
Last night did not sleep
People arguing and slamming doors
Ice machine leaking all over the whole 5 nights we stayed
Had PRIVACY card on door and cleaning people still came in our room
No one there at 5:15am to check out and pay and I am still waiting for my receipt
I am going to request a refund for all the malfunctions and trouble and not being able to sleep
Commentaires de Gestion de l’hôtel
22 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 19 août 2024 sur Expedia
A warm greeting by front desk staff
Clean room with upgraded decor
Walking distance to restaurants
An enjoyable stay
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 19 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 16 août 2024 sur Expedia
Front desk was super helpful. The room was clean, and the beds were really comfortable. Would definitely stay again.
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soonThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
par un voyageur
Publié le 15 août 2024 sur Expedia
This hotel is in terrible condition. Needs serious updating. Bathroom was gross. I will never stay at a BW again.
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur de Springfield
Publié le 12 août 2024 sur Expedia
For goodness sake, please replace the carpeting in the hallways, the least you can do is vacuum daily. I think majority of the rooms are clean, but many are rooms that previously allowed smoking, and it is definitely obvious. They ask guests to just use the main entrance to enter the building, but don’t care to mention it’s because the key card entry isn’t working for the other 4 doors. Then to make things even more ‘safe’, they allow the construction crews, pipeline crews that stay there to prop the other 4 doors open with rocks 24/7. This made me feel very uncomfortable, especially being that I’m traveling solo.
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 11 août 2024 sur Expedia
The property needs serious updating. It’s like traveling back to the 1980s. I do not recommend this for $200 a night for $50 more. You could go stay at a Marriott or get a room at Kalahari for the same price and you get a waterpark. At least the pool was closed and everything was severely outdated. I felt that the price should’ve reflected $80-$100
Commentaires de Gestion de l’hôtel
21 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
par un voyageur
Publié le 4 août 2024 sur Expedia
The property was near to restaurants and the expressway.
My only complaint was that the vents in the room were dusty.
Commentaires de Gestion de l’hôtel
5 août 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
par un voyageur
Publié le 3 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par Grace, Gestion de l’hôtel
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
