Note fondée sur 227 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you for letting us being part of your trip, we are glad you enjoyed your visit and we hope to see you back soon.Kind regards,General Manager
par un voyageur
Publié le 26 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you for sharing your experience, It was a pleasure to have you as our guest.SincerelyGeneral Manager
par un voyageur
Publié le 26 août 2024 sur Expedia
I stayed here because the restaurant and bar
Unfortunately the Service was very poor. Forgot to bring the dressing for the salad. Said it was going to get it. Waited for 10 minutes. Still didn't come forgot to take off from my husband's order on his sandwich two other occasions forgot itwm asked for brought out our appetizer in one minute later, our food didn't ask if we wanted to refill on our drinks until we were completely done eating. Then when we returned for drinks later that evening, both the same girls that were serving food or bartending and already been drinking talking about how drunk they were getting and you could tell it was very sloppy. there were no blinds to close on the windows so the sun was just shining in our face in the morning. No free breakfast which I knew of, but I thought I would give them a shot, but I could've stayed next-door and then just walked over to the restaurant and bar for the poor service we received upon checking in the person at the front desk just spoke to her coworker that was arriving late for opening. The restaurant did not inform us of where the restaurant was. What the hours were what time check out was or even point us in the right direction to where our room might be the next morning, I believe it was one of the guest that is staying there for a longer time due to the fact, he seemed very friendly with the receptionist was sitting outside talking about explicit things wanted to do to someone while drinking liquor @ 8:30am
Commentaires de Gestion de l’hôtel
30 août 2024 par Jose Reyna GM, Gestion de l’hôtel
I am sorry for what you experienced, please accept my sincere apology, and count that we will work on all of these issues, all these thing is not the way we usually work. Believe me, I sincerely apologize and I hope you can give us the opportunity in serving you back soon.Sincerely,General Manager
par un voyageur
Publié le 15 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you, we are glad you enjoyed your visit.We hope to see you soon,,Sincerely,Jose Luis ReynaGeneral Manager
par un voyageur
Publié le 6 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you, It was a pleasure having your as our guest and we hope to see you soon with us.Sincerely,General Manager
par un voyageur
Publié le 4 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you for giving us the opportunity to serve you, It was a pleasure having you as our guest and we hope we can see you back soon.Regards,General Manager
par un voyageur
Publié le 1 août 2024 sur Expedia
It was great
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you for giving us the opportunity in having you as our guest, we are glad you enjoyed our services and we hope to see you soon againSincerely,General Manager
par un voyageur
Publié le 30 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
We are sorry we didn't met your expectations, we hope you can give us the opportunity to serve you back soonSincerely,General Manager
par un voyageur
Hotel
Publié le 29 juill. 2024 sur HotelsRoom was ok, had dirty dishes in the room. People at the front desk spent more time chatting with friends then helping people at the front desk
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you for letting us have you as our guest, we are really sorry for what you experienced, and count that I will follow up immediately.I sincerely apologize, and we hope you can give us the opportunity in serving you back again soon.SincerelyGeneral Manager
par un voyageur
Publié le 27 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 août 2024 par Jose Reyna GM, Gestion de l’hôtel
Thank you It was a pleasure to have you as our guest, and we hope to see you back soon.Sincerely,General Manager
