Note fondée sur 544 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,6 Service et personnel
4,6 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 août 2024 par General Manager, Gestion de l’hôtel
Dear Nadia, Thank you for being our guest at 33 Seaport Hotel. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Warm regards,Gary Desoiza,General Manager
par un voyageur
Rapport Qualité/Prix excellent
Publié le 23 avr. 2022 sur HotelsÉtablissement très propre , très bien situé et le personnel était au top
Commentaires de Gestion de l’hôtel
5 mai 2022 par William, Gestion de l’hôtel
Merci Beaucoup!
par un voyageur
Publié le 9 janv. 2020 sur Expedia
Commentaires de Gestion de l’hôtel
9 janv. 2020 par Mr. C Seaport, Gestion de l’hôtel
Thank you for the valuable feedback and we hope to welcome you back to our hotel in the near future.
par un voyageur
Top
Publié le 16 août 2019 sur HotelsHôtel de qualité, tant au niveau de l’accueil qu’au niveau de la chambre
Commentaires de Gestion de l’hôtel
16 août 2019 par Mr. C Seaport, Gestion de l’hôtel
Thank you for the valuable feedback and we hope to welcome you back soon to our beautiful hotel.
par un voyageur
Publié le 4 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Melissa, Seeing such a positive rating is always a delight as it tells us that we've succeeded in providing a rewarding experience. We appreciate your recognition and look forward to welcoming you back to 33 Seaport Hotel soon!Warm regards,Gary Desoiza,General Manager
par un voyageur
Publié le 4 sept. 2024 sur Expedia
I booked a room late at night (10:30pm) and meant to book it for the following night but accidentally did the current night. The hotel refused to adjust the dates to the next night stating it was non refundable. I explained I don’t want a refund just to stay for the current night. A true 5 star hotel is much more accommodating and does not keep someone’s money in a sketchy way. Had stayed here previously but will not be staying again. They stated they “held” the room for me and I would have had to call before midnight. I explained I had only 1.5 hours before midnight from when I booked it and that I went to bed immediately after. They were very rude and unhelpful
Commentaires de Gestion de l’hôtel
8 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Lauren, We regret the inconvenience you had concerning the modification of your reservation. Although we strive to help within our best capacity, we are disappointed we could not. Your understanding and patience in this matter are genuinely appreciated. Thank you for your review, and we hope we can be of service again.Warm regards,Gary DesoizaGeneral Manager
par un voyageur
Publié le 3 sept. 2024 sur Expedia
Staff were amazing.
Commentaires de Gestion de l’hôtel
4 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Giuseppe, Thank you for taking the time to share your feedback regarding your recent stay at 33 Seaport Hotel. We are delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We look forward to welcoming you back for another wonderful experience.Warm regards,Gary Desoiza,General Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
All staff fantastic and room exceeded expectations
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Eric, Providing a comfortable atmosphere and wonderful hospitality are our top priorities, and we are delighted to hear that you enjoyed our well-maintained accommodations and impeccable service. Thank you for your outstanding review, and we look forward to welcoming you back to 33 Seaport Hotel the next time you are in the area.Warm regards,Gary Desoiza,General Manager
par un voyageur
Ok Stay
Publié le 2 sept. 2024 sur HotelsHousekeeping didn’t replenish products very well. Had to ask several times for shower gel. Not a welcoming environment in lobby bar for morning coffee. Restaurant was closed off for private event one of the mornings so no where to sit and enjoy your coffee. Chris, the bellman, did a wonderful job at making us feel welcomed. He gave a thorough tour of room upon arrival.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sara, Thank you for choosing 33 Seaport Hotel and for sharing your feedback. While we are pleased to know that you enjoyed most aspects of your visit, we sincerely apologize for the service issues. This is not typical of our usual standard, and we regret the inconvenience caused. Please be assured that your comments will be addressed appropriately team to ensure they are not repeated moving forward. We are also sorry for the challenges you faced with the closure of our restaurant. Your review is invaluable, as it guides us in our continuous commitment to improvements to our overall guest experience. We hope to have the opportunity to welcome you back and provide you with the hospitality you deserve.Warm regards,Gary Desoiza,General Manager
par un voyageur
Publié le 2 sept. 2024 sur Expedia
I’ve stayed at this hotel, many times.
Fantastic staff, in particular Jeff Klein.
Very nice rooms. Excellent area. Thank you very much. See you soon.
Commentaires de Gestion de l’hôtel
2 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Sandro, We are thrilled to hear that you consistently enjoy your stays and that Jeff Klein made such a positive impact on your visits. It’s great to know that you find our rooms and the area to your liking. We look forward to welcoming you back to 33 Seaport Hotel very soon!Warm regards,Gary Desoiza,General Manager
