Note fondée sur 878 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 août 2024 par General Manager, Gestion de l’hôtel
Dear Eric, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are delighted you enjoyed your stay. It was our pleasure hosting you at Courtyard New York Manhattan/Times Square; we hope to see you again soon. Sincerely,Megan WrightGeneral Manager
par un voyageur
Publié le 30 juin 2024 sur Expedia
L'hotel parfait pour notre voyage
Commentaires de Gestion de l’hôtel
1 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Dave, Thank you for your kind feedback. We're thrilled Courtyard New York Manhattan/Times Square was ideal for your trip. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Megan WrightGeneral Manager
par un voyageur
Publié le 25 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 juin 2024 par General Manager, Gestion de l’hôtel
Dear Brian, Thank you for choosing to stay with us and for leaving a positive rating. We're delighted to know that you had a great experience here at Courtyard New York Manhattan/Times Square. We look forward to welcoming you back on your next visit!Sincerely,Megan WrightGeneral Manager
par un voyageur
Publié le 30 mai 2024 sur Expedia
The hotel was perfect! We stayer there for 4 nights in May 2024 and loved it! There is a metro station right around the corner. Right in Times Square which is a good spot to be in because it’s in the middle of everything!
Commentaires de Gestion de l’hôtel
31 mai 2024 par General Manager, Gestion de l’hôtel
Dear Jasmine, Thank you for choosing Courtyard New York Manhattan/Times Square and for your terrific review. We're thrilled to read that you loved your four-night stay with us and found our location convenient. We strive to offer convenient and accessible accommodations for our guests, and we're glad you had a positive experience. It was a pleasure to have you as our guest, and we hope to see you again soon.Sincerely,Megan WrightGeneral Manager
par un voyageur
Publié le 15 avr. 2024 sur Expedia
Le personnel est très agréable et bienveillant. Les chambres sont acceptables. Elles sont sont pas vraiment faites pour 4 personnes les lits sont petits. Emplacement idéal proche des restaurants, parcs et Broadway.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear Muriel, Thank you for sharing your feedback about your recent stay with us. We are delighted that you found our staff to be pleasant and caring, and we appreciate your kind words about our location near restaurants, parks, and Broadway. However, we apologize for any inconvenience caused by the room size and bedding arrangements not fully meeting your needs. Your feedback is important to us, and we will use it to continue improving our accommodations and services for our guests. Thank you for choosing to stay with us, and we hope to welcome you back for a much more pleasant visit soon!Sincerely,Jessenia Rodriguez Senior Operations Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
Personnel très sympathique!!! Prenez note que le parking n’est pas sur place mais très proche et qu’il est super sécuritaire!!! Prendre note que les chambres ne sont pas très grande et un peu vieillot mais très propre , mais quand tu voyages a New York c’est clairement pas pour dormir 😀
Commentaires de Gestion de l’hôtel
5 mars 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear Jean francois, Thank you for sharing your comments with fellow travelers regarding your time at Courtyard New York Manhattan/Times Square. We appreciate your kind words about our dedicated staff and your helpful note on the parking area. Your understanding of the room size and acknowledging their cleanliness despite being a bit dated is valuable. We're thrilled to be part of your New York experience and look forward to welcoming you back for more memorable moments.Sincerely,Jessenia Rodriguez Senior Operations Manager
par un voyageur
Publié le 5 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
25 mars 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear melanie, Thank you for taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced during your stay. We wish we could have had the opportunity to address your concerns while you were still here, and we hope you will consider staying with us again so we can provide you with the seamless stay you deserve.Sincerely,Jessenia Rodriguez Senior Operations Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
4 mars 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear Isabelle, Thank you for the excellent rating for Courtyard New York Manhattan/Times Square! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon.Sincerely,Jessenia Rodriguez Senior Operations Manager
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Tres propre, personnel sympathique
Commentaires de Gestion de l’hôtel
4 févr. 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear sebastien, Thank you for choosing Courtyard New York Manhattan/Times Square and for your recent visit. We appreciate your excellent feedback and are happy to read you enjoyed your stay with us. Our team works hard to exceed our guests' expectations and ensure a relaxing experience in comfortable, clean accommodations, so it's great to know our efforts have paid off. Reviews like yours make it all worthwhile. It was a pleasure having you as our guest, and we hope to be your hotel of choice if another visit to our area is in your plans.Sincerely,Jessenia Rodriguez Senior Operations Manager
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Ils offrent un stationnement, mais prennez note qu’il est comme 3 rues plus loin. L’hotel devra aussi absolument vous fournir un autocollant de l’hotel pour le paiement du parking sans quoi vous payerez le double du tarif prevu.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Senior Operations Manager, Gestion de l’hôtel
Dear Melissa, Thank you for sharing this valuable information about the parking situation at the hotel. Clear communication and guidance on parking arrangements can significantly enhance the overall guest experience, and your advice about obtaining a hotel sticker for parking payment is helpful for future guests. Thank you for choosing the Courtyard New York Manhattan/Times Square; we look forward to your next visit.Sincerely,Jessenia Rodriguez Senior Operations Manager
