Note fondée sur 956 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
3,8 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 11 déc. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 27 nov. 2023 sur Expedia
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Commentaires de Gestion de l’hôtel
28 nov. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ AhnGeneral Manager
par un voyageur
Dépannage
Publié le 27 oct. 2023 sur HotelsBien pour une nuit, pas plus!!!
Commentaires de Gestion de l’hôtel
27 oct. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Hotel simple mais confortable, largement suffisant puisqu'on n'y fait que dormir.
Le café à volonté est bon,, mais peut-être manque t-il de quoi petit-déjeuner.
Le personnel est agréable.
Merci.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 18 oct. 2023 sur Expedia
Je recommande
Commentaires de Gestion de l’hôtel
18 oct. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 3 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
3 oct. 2023 par YJ, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 1 sept. 2023 sur Expedia
Bel emplacement, proche de Manhatan.
Commentaires de Gestion de l’hôtel
2 sept. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
La fille à l’accueil, vraiment un service de marde
Publié le 8 août 2023 sur HotelsLa fille à la réception pour être polie. Nous a fait perdre 1H à notre arrivée en plus que ça nous a coûté 15$ de frais à cause de son erreur. Elle tapait ma carte de crédit mais elle devait l’insérer vu le montant élevé. Elle m’a dit que c’était ma carte de crédit qui ne fonctionnait pas.
Commentaires de Gestion de l’hôtel
8 août 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 30 juill. 2023 sur Expedia
Chambre un peu petite mais très fonctionnelle et propre. Les meubles ont un peu vécu mais la clim fonctionne très bien ce qui est indispensable pour un mois de juillet ou d'août à New York. A 2 min a pied de la station Queensboro Plaza et 5 min de la station Queens Plaza qui est bien plus pratique.
Commentaires de Gestion de l’hôtel
30 juill. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, YJ AhnGeneral Manager
par un voyageur
Publié le 23 juill. 2023 sur Expedia
Nous avons eu une surcharge de 50$ pour avoir accès à notre chambre 3 heures d’avance qui était prête.
Commentaires de Gestion de l’hôtel
23 juill. 2023 par yj, Gestion de l’hôtel
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, YJ AhnGeneral Manager
