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Element New York Times Square West

3.0 star property
3-star hotel near Times Square, connected to the convention center

Choose dates to view prices

Photo gallery for Element New York Times Square West

Rooftop terrace
1 bedroom, pillowtop beds, in-room safe, desk
Interior
Traditional Room, 1 King Bed, Non Smoking
1 bedroom, pillowtop beds, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
311 West 39th Street, New York, NY, 10018
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪7 min walk‬
  • Madison Square Garden
    ‪7 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

Traditional Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, pillowtop beds, in-room safe, desk

Junior Suite, 1 Bedroom, Non Smoking

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking, City View

1 bedroom, pillowtop beds, in-room safe, desk

Studio, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Traditional Room, 2 Double Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, pillowtop beds, in-room safe, desk

Traditional Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Lobby

Suite, 1 Bedroom, Non Smoking, City View

  • 49.6 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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Exterior

Millennium Hilton New York One UN Plaza

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  • Free WiFi
  • Air conditioning
  • Gym
  • Tennis court
4.1 out of 5, Very good, 1,926 reviews
The price is CA $228
CA $324 total
includes taxes & fees
30 Mar - 31 Mar
Millennium Hilton New York One UN Plaza

About the area

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Broadway. Madison Square Garden and Bryant Park are also within half a mile (1 km).

What's nearby

  • Times Square - 6 min walk - 0.5 km
  • Broadway - 7 min walk - 0.6 km
  • Madison Square Garden - 7 min walk - 0.7 km
  • Empire State Building - 15 min walk - 1.3 km
  • Grand Central Terminal - 18 min walk - 1.5 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 2 min walk
  • Penn Station - 9 min walk
  • John F. Kennedy Intl. Airport (JFK) - 57 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Carlo's Bake Shop - ‬2 min walk
  • ‪Beer Authority - ‬2 min walk
  • ‪Angelina Bakery NYC - ‬1 min walk
  • ‪Dear Irving on Hudson - ‬2 min walk

About this property

Element New York Times Square West

3-star hotel near Times Square, connected to the convention center
Element New York Times Square West offers its guests a 24-hour fitness center and complimentary bicycles. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 2 meeting rooms are available. Free breakfast is served daily. The business-friendly Element New York Times Square West also features a rooftop terrace, coffee/tea in a common area, and laundry facilities.

This 3-star New York hotel is smoke free.

  • 1 building
  • 411 guestrooms or units
  • 40 levels
  • Meeting rooms
  • Built in 2010
  • Buffet breakfast (free)
  • Terrace on the roof
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Convenience store
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
Element New York Times Square West offers 411 air-conditioned accommodations with safes and complimentary bottled water. Beds feature pillowtop mattresses. Accommodations at this 3-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English, Spanish

Similar properties

Bar (on property)

Hyatt Place New York City/Times Square

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,716 reviews
The price is CA $179
CA $210 total
includes taxes & fees
30 Mar - 31 Mar
Hyatt Place New York City/Times Square

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking within 0.2 miles (USD 76 per day), from 7:00 AM to midnight

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 32-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Paper towels
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 76 per day (0.2 mi away; open 7:00 AM to midnight)
  • Pet fee: USD 50 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. The property is professionally cleaned. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Aparthotel New York Times Square West
Element New York Times Square West
Element New York Times Square West Hotel New York City
Element New York Times Square West Aparthotel
Element Times Square West Aparthotel
Element Times Square West

Element New York Times Square West Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1095 out of 2413 reviews
Rating 8 - Good. 758 out of 2413 reviews
Rating 6 - Okay. 327 out of 2413 reviews
Rating 4 - Poor. 120 out of 2413 reviews
Rating 2 - Terrible. 113 out of 2413 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

LYNNETTE, San pablo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Erfan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plus the rooftop it was closed all the time we were there which I really wanted to go and enjoy the view
Stayed 4 nights in Jan 2025

2/10 Terrible

Jason

Liked: Cleanliness
Disliked: Property conditions & facilities
Elevator was broken and other elevator was in service. Walked 33 flights with luggage.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
WATCH YOUR CHARGES
I had prepaid for my stay. When I checked in, the girl told me she accidently ran my card for $1119.69 instead of putting the security hold on it and that it would be refunded immediately. I called the hotel today to make sure this was done as it is not showing up on my credit card. I was told it may take 10 BUSINESS DAYS! At least I have a high limit on my card. What if someone didn't? Their trip could have been ruined
Stayed 2 nights in Dec 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable
Stayed 3 nights in Dec 2024

6/10 Okay

Mohammed

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Elevators are not working having issues and we need to climb up 9 Floors... Terrible ...
Stayed 4 nights in Dec 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only complaint would be that one of the elevators was out of service, but I would definitely stay here again!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Lizzy, Guthrie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

6/10 Okay

Chris

Stayed 2 nights in Dec 2024

8/10 Good

Ezme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The generosity and how kind the hotel is amazing, from the free breakfast to the happy hour, on top of the fully equiped room in case you were about to cook.
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 2 nights in Dec 2024

8/10 Good

April

Liked: Cleanliness, property conditions & facilities
I liked how relatively close it is to everything you go to New York to see.
Stayed 4 nights in Dec 2024

10/10 Excellent

Veronica, Norwalk

Stayed 3 nights in Oct 2024

10/10 Excellent

Robert, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at the Element several times and have never had an issue. Great staff, clean rooms and accommodating.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slept great!
Great location. Clean room. Comfy beds.
Stayed 2 nights in Dec 2024

6/10 Okay

bushra

Disliked: Amenities
Room phones not working / elevator not working - very slow and only one elevator working - smelled like smoke
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, quiet and in a great location. We loved the breakfast and happy hours as well. Unfortunately there were issues with the elevators so we were grateful to be on the sixth floor. All staff were very friendly and professional. Would definitely stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Justyce

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast in the mornings Free Beer wine and snacks in the evenings Free tea and relaxation at night
Stayed 2 nights in Dec 2024

6/10 Okay

Heather

Stayed 2 nights in Nov 2024

6/10 Okay

Ashley, Chardon

Travelled with partner
Liked: Cleanliness, staff & service
Room was tight but what you’d expect for nyc. Only 2 of 3 elevators were working. We were staying on the 36th floor, so we had to wait 10-15 minutes for the elevator to even stop on our floor & in some cases was too full to get on. However, during busier times they did have a serviceman overriding the stops to expedite the wait time a little bit. Location is great! This hotel is only a 3 minute walk from Port Authority where we took the subway to a Q70 bus stop which is free to LaGuardia Airport. So for $2.90 we were able to get from the airport to the hotel in 30 minutes, which you can’t beat! The happy hour with free beer and wine was much appreciated Monday through Thursdays as a pregame to our nights out. Bathrooms were nice. Staff was friendly.
Stayed 4 nights in Dec 2024

8/10 Good

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Elevator issues/repair
Stayed 3 nights in Dec 2024

8/10 Good

Bobra, Boca Raton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Right in the heart of Times Square. Breakfast was adequate to get us going in the morning. Issue was that we needed foam instead of feather pillows, and it took 5 requests over two days to get them. Big problem with the room was the heater. It was freezing cold outside, BUT the heater, no matter what temperature you set was either stifling hot or off. We had to keep cycling it on and off, which wasn't convenient for a good night's sleep. NOOOO water pressure in the shower. Also, one of the elevators was broken so the wait was long, but they alerted us to this before we chose a room, so they offered us second floor, which we took, and we ended up just using stairs, once we used it once to get our suitcases upstairs. If you are on a budget, and want to stay IN Times Square, we would recommend, but know this is not luxury.
Stayed 3 nights in Dec 2024

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
My daughter and I literally seen a man getting beat up outside our window.
Stayed 3 nights in Dec 2024