Ratings based on 1,844 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Patience Required
Posted Aug. 26, 2024 on HotelsLimited Elevators made gettig to the room a bit tiring and the breakfast area had difficulty hosting all the guest but other than that it was good.
Comment from Hotel Management
Aug. 28, 2024 by Jaria - Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Posted Aug. 25, 2024 on Expedia
Elevators are very complicated. Hotel staff blocks 1 of 3 and it becomes a problem to transport 40 floors
Comment from Hotel Management
Aug. 28, 2024 by Jaria - Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Posted Aug. 23, 2024 on Hotels
The hotel was in an excellent location, very close to Penn Station. The room was spacious and clean. The area around it though, There are so many homeless on the street right in front and around the hotel.
Comment from Hotel Management
Aug. 25, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Posted Aug. 23, 2024 on Expedia
The staff were very kind. The location was perfect, Close to everything but just far enough to
Be able to sleep at night. The elevator was broken so 39 floors serviced with 2 elevators became congested in the morning - but breakfast was great. Also, hot water was slow in the morning for showers but bed was so comfortable and room was roomie and well laid out.
Comment from Hotel Management
Aug. 25, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Posted Aug. 22, 2024 on Hotels
Comment from Hotel Management
Aug. 25, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the leadership team.
by A traveller
Posted Aug. 19, 2024 on Expedia
Our room was infested with bedbugs. Room 705
The only thing they did was give us a room joining the one we were in.
Did not give us a refund!
Comment from Hotel Management
Aug. 20, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the leadership team.
by A traveller
Posted Aug. 19, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Posted Aug. 18, 2024 on Expedia
Friendly staff, convenient location, sketchy people on the sidewalk sometimes, but safe.
Comment from Hotel Management
Aug. 20, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,Thank you for taking the time to let us know about your experience while staying with us. I have shared your feedback with the leadership team.
by A traveller
Posted Aug. 18, 2024 on Hotels
Comment from Hotel Management
Aug. 20, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
by A traveller
Great value for your money.
Posted Aug. 18, 2024 on HotelsGreat location, great staff and great breakfast.
Comment from Hotel Management
Aug. 20, 2024 by Jaria F- Guest Service Manager, Hotel Management
Dear Valued Guest,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon!!
