Note fondée sur 533 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 août 2023 sur Expedia
Super
par un voyageur
Publié le 26 avr. 2023 sur Expedia
par un voyageur
Publié le 20 avr. 2022 sur Hotels
par un voyageur
Publié le 6 déc. 2021 sur Hotels
par un voyageur
Publié le 15 août 2019 sur Hotels
Commentaires de Gestion de l’hôtel
15 août 2019 par Equinox Hotel, Gestion de l’hôtel
Thank you so much for your wonderful rating! We hope you enjoyed your stay with us and we look forward to hosting you again in the near future for your NYC travels!
All our best,
Equinox Hotels (Hudson Yards)
par un voyageur
Review of my stay!
Publié le 5 oct. 2024 sur HotelsOverview:
My recent stay at the Equinox Hotel presented a blend of commendable customer service and certain disappointments that influenced my overall experience.
Arrival and Check-in:
Upon arrival, I was met with exemplary service. The bellhop and valet greeted me warmly and efficiently managed the parking process. The check-in experience was seamless, further enhanced by the friendly atmosphere that welcomed me into the hotel.
Room Quality:
The room was notably clean and well-prepared, reflecting the hotel’s commitment to hygiene and guest satisfaction. However, I encountered significant discomfort due to the mattress, which did not live up to the hotel’s promise of “the best sleep here.” It felt akin to sleeping on a wooden platform, detracting from the restful experience I anticipated.
Overall Experience:
While the Equinox Hotel excels in customer service and provides a welcoming environment, my experience was negatively impacted by the uncomfortable mattress and noise issues that hindered relaxation. For those prioritizing exceptional service and cleanliness, this hotel may meet your expectations. However, if a restful night’s sleep is paramount, I recommend considering alternative options or inquiring about room specifics prior to booking.
Conclusion:
Overall, I would rate my experience as average, with the hope that future visits may address the shortcomings encountered during this stay.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
par un voyageur
Publié le 28 sept. 2024 sur Expedia
No
par un voyageur
Publié le 23 sept. 2024 sur Hotels
par un voyageur
Publié le 23 sept. 2024 sur Expedia
Excellent hotel! Top NYC hotel.
