Ratings based on 898 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Dec. 10, 2024
Restaurant next door
Comment from Hotel Management
Dec. 10, 2024 by GM, Hotel Management
Dear Lecia, thank you for choosing to stay with us here at Hampton Inn New York-LaGuardia Airport. It is great knowing you experienced a pleasant stay and appreciated the convenience of our location. We truly enjoyed hosting your visit and hope to be your continued hotel of choice whenever your plans bring you back our way.Jim NorrisGeneral Manager
by A traveller
Posted Sep. 13, 2024 on Expedia
by A traveller
Posted Sep. 11, 2024 on Expedia
by A traveller
Posted Aug. 19, 2024 on Expedia
The Hampton staff was extremely accommodating during my entire stay. I would highly recommend this location for airport lodging.
Comment from Hotel Management
Aug. 20, 2024 by GM, Hotel Management
Dear Hazel, thank you for taking the time to post your comments regarding your recent stay at the Hampton Inn New York-LaGuardia Airport. Your compliments were a pleasure to read. We are delighted to learn that our team took excellent care of you, and we will enjoy sharing your fantastic compliments with everyone. We appreciate your review and look forward to having you as our guest again.Regards,Jim NorrisGeneral Manager
by A traveller
Posted Aug. 17, 2024 on Expedia
The 1st room smelled of feet or stale cheese. Not to mention, two barking dogs across the hall.
Front desk personnel, happily changed the room.
While the new room didn't smell and on the surface seemed clean, it had a lot to improve on.
The bathroom floor was greasy. And the frame of the shower has something strange happening. I don't want to touch it, as it looks slimy.
Lastly, the carpet in the room clearly needs to be cleaned as the oil and dirt seems embedded into the fiber. It's is bad enough for us to feel the need to not walk on it with bare feet.
Lastly, the room has no safe or refrigerator.
I don't think I am asking too much to feel comfortable in my hotel room.
Very unlikely I will book a Hampton Inn in the future.
🤦😞☹️
Comment from Hotel Management
Aug. 17, 2024 by Manager, Hotel Management
Dear Antonio,Thank you for taking the time to write a review of our hotel. We regret that you experienced some issues in your first room. While we are glad our team was able to help with this right away, we are disappointed there were some housekeeping oversights in your new room. Please accept our apologies for the frustration and inconvenience this caused you. What you described is not reflective of the refreshing accommodations we strive to provide our guests, and we will discuss your comments with our housekeeping team to prevent such concerns in the future. We do hope for another opportunity to show you the seamless hospitality you deserve.Jim NorrisGeneral Manager
by A traveller
Posted Aug. 13, 2024 on Hotels
It was amazing family fun to stayed Hampton Inn .
Comment from Hotel Management
Aug. 14, 2024 by GM, Hotel Management
Dear Ahmed, thank you for taking a moment to let us know that your family's recent stay at Hampton Inn New York-LaGuardia Airport was worthy of a perfect score! We couldn't be happier knowing you all enjoyed your stay to the fullest. We appreciate your choice to stay with us and hope to welcome you back again soon!Regards,Jim NorrisGeneral Manager
by A traveller from CO CAVAN
Posted Aug. 12, 2024 on Expedia
Nice hotel friendly staff
Comment from Hotel Management
Aug. 15, 2024 by GM, Hotel Management
Dear Raymond, thank you for the wonderful review, particularly the generous comments about our staff. We have an exceptional team whose main priority is ensuring the comfort and satisfaction of our guests. It will be a pleasure to share your compliments with everyone as they will be pleased to know they contributed to your outstanding stay. We hope Hampton Inn New York-LaGuardia Airport is your first choice every time you visit NYC! Regards,Jim NorrisGeneral Manager
by A traveller
Posted Aug. 10, 2024 on Hotels
by A traveller
Posted Aug. 9, 2024 on Expedia
Hotel decor is very dated
Comment from Hotel Management
Aug. 14, 2024 by GM, Hotel Management
Dear Robert, thank you for taking the time to share about your recent visit. While we're comforted to know there were some positive aspects to your visit, we do apologize for any disappointment caused by our decor. We are pleased to inform you that we are currently undergoing an extensive renovation to address this matter, and we hope you will give us another chance to welcome you back so that you can experience all of our fantastic improvements. Regards,Jim NorrisGeneral Manager
by A traveller
Posted Aug. 9, 2024 on Expedia
