Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
8 janv. 2024 par Natalie Naeder: Front Office Supervisor, Gestion de l’hôtel
Thank you for taking a moment to share your experience. I am happy to hear you found the stay to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Très bien situé et stationnement gratuit. Staten Island is a very nice city.
Commentaires de Gestion de l’hôtel
14 oct. 2023 par Samantha, Gestion de l’hôtel
Hello Guy. We are so happy to hear that you enjoyed your stay with us and Staten Island also. We hope to see you again soon.
par un voyageur
Publié le 12 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
7 oct. 2023 par Natalie Naeder: Front Office Supervisor, Gestion de l’hôtel
Thank you for taking the time to fill out the guest survey that was sent to you. This is a way of us finding out what we can do to help your future stay with us a more enjoyable one. We hope to see you again soon and please feel free to contact me personally before your next arrival for any special requests that you may have. We would like to do all that we can to make your next stay with us a perfect 10. Have a wonderful day.
par un voyageur de Longueuil
Publié le 15 juill. 2022 sur Expedia
Les portes (chambre et salle de bain) ne ferment pas bien. Chambre humide. Les lits sont confortables. Le restaurant est bien. Le personnel est très gentil.
Commentaires de Gestion de l’hôtel
16 juill. 2022 par Kim, Gestion de l’hôtel
Thank you for your review. We are sorry to hear that you stay with us was unsatisfactory to you. We would love to make this up in a future stay with us.
par un voyageur
Publié le 8 nov. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
26 déc. 2019 par Hilton Garden Inn (Staten Island) , Gestion de l’hôtel
Beatrice, thanks for sharing this positive feedback with us! We're happy you enjoyed your stay and we are looking forward to your next visit.
par un voyageur
Publié le 31 juill. 2019 sur Expedia
Service excellent chambre propre hôtel de bon goût
par un voyageur
Publié le 30 mai 2019 sur Expedia
Commentaires de Gestion de l’hôtel
5 juill. 2019 par Hilton Garden Inn (Staten Island) , Gestion de l’hôtel
Greetings. Thank you for taking the time to share this feedback with us. We strive to provide an experience of heightened hospitality to each of our guests, and regret that you did not feel satisfied during your stay. If there is anything our team can do to assist you, please let us know.
par un voyageur
Publié le 11 oct. 2024
Lovely experience
Commentaires de Gestion de l’hôtel
30 oct. 2024 par Natalie N.- Hotel Operations Supervisor, Gestion de l’hôtel
Salvatore,Thank you for the 5/5 rating! We are thrilled to hear that you enjoyed your stay with us and hope you return again in the future!
par un voyageur
My Private Labor Day
Publié le 19 sept. 2024 sur HotelsI wanted a quiet, solitary weekend all to myself to work on a writing project. The room was pleasant, a king size bed, mini refrigerator, microwave and coffee maker.
It was quiet, clean, desk top space, an extra chair to cozy into for catching up with tv news and searching for a movie to watch at night.
The buffet breakfast is amazing! Opulent, an excellent omelet station, pancakes, waffles, bagels and assorted bread, pastry, oj and choice coffee.
An unexpected interval was a spectacular 15-minute fireworks display on Sunday night. It was a surprise wedding gift from the parents of a couple celebrating their wedding at the venue. Guests were given notice, to avoid concerns about noise. So I went outside to watch, along with some other guests.
Based on what I wanted and needed for my little getaway, it was exactly right.
par un voyageur
Publié le 18 sept. 2024 sur Expedia
We liked everything except for the parties booked at this location that ended until 10-11 pm. If this doesn't bother you, everything else was outstanding.
