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Hyatt House New York/Chelsea

3.5 star property
3.5-star hotel near Macy's

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Photo gallery for Hyatt House New York/Chelsea

In-room safe, desk, blackout drapes, soundproofing
Fridge, microwave, coffee/tea maker
In-room safe, desk, blackout drapes, soundproofing
Lobby
Rooftop terrace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • Laundry
  • 24/7 front desk

Explore the area

Map
815 Ave of the Americas, New York, NY, 10001
  • Empire State Building
    ‪9 min walk‬
  • Broadway
    ‪13 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Room, 2 Queen Beds

  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 2 Queen Beds

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed with Sofa bed (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Studio Suite, 1 King Bed with Sofa bed (Specialty)

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 2 Queen Beds, Accessible (Shower)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (Specialty)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (Specialty)

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

Studio Suite, 1 Queen Bed, Accessible (with Shower)

  • 31 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom (High Floor)

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom (High Floor)

  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible

In-room safe, desk, blackout drapes, soundproofing

Suite, 1 Bedroom, Accessible

  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Manhattan stay.Within a 10-minute walk of this Manhattan hotel, you'll find Macy's and Empire State Building. Broadway and Times Square are also within 2 miles (3 km).

What's nearby

  • Macy's - 7 min walk - 0.6 km
  • Madison Square Garden - 8 min walk - 0.7 km
  • Empire State Building - 9 min walk - 0.8 km
  • Broadway - 13 min walk - 1.1 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 28 St. Station (Broadway) - 2 min walk
  • New York W 32nd St. Station - 4 min walk
  • LaGuardia Airport (LGA) - 24 min drive

Restaurants

  • ‪Skirt Steak - ‬1 min walk
  • ‪L'Amico - ‬2 min walk
  • ‪Ajisen Ramen - ‬2 min walk
  • ‪The Fleur Room - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Hyatt House New York/Chelsea

3.5-star hotel near Macy's
There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt House New York/Chelsea. Parking is available for a fee.

This 3.5-star New York hotel is smoke free.

  • 150 guestrooms or units
  • Buffet breakfast (free)
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Elevator
  • No smoking on site
Hyatt House New York/Chelsea offers 150 air-conditioned accommodations with MP3 docking stations and laptop-compatible safes. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Lobby

Hyatt Place New York / Chelsea

  • Breakfast included
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 2,350 reviews
The price is CA $202
CA $237 total
includes taxes & fees
Apr 20 - Apr 21
Hyatt Place New York / Chelsea

Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 68 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Low-height electrical outlets in bathroom
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 42-inch flat-screen TV with cable channels
  • MP3 dock

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 68 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. Guests can access their rooms with a mobile device.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt House New York/Chelsea Hotel
Hyatt House York/Chelsea Hotel
Hyatt House York/Chelsea
Hyatt House York Chelsea York
Hyatt House New York/Chelsea Hotel
Hyatt House New York/Chelsea New York
Hyatt House New York/Chelsea Hotel New York

Hyatt House New York/Chelsea Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 590 out of 1001 reviews
Rating 8 - Good. 292 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 29 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Hotel was clean and looked updated. I would stay here again next time I am in the city.
Stayed 2 nights in Jan 2025

8/10 Good

Amir, Burke

Liked: Property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Jennifer, Leesburg

Liked: Cleanliness, staff & service, property conditions & facilities
I so want to give this property a total 5! Just for note, the beds were really really firm. I bit much for me but the sound proof windows and so few rooms per floor made it totally doable to get a good nights sleep. Already looking to book this place again for next year!
Stayed 3 nights in Dec 2024

6/10 Okay

Jordayn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The toilet roll holder and toilet lid both fell off during our stay. But the staff were incredibly nice and our room had a great view.
Stayed 2 nights in Jan 2025

10/10 Excellent

Narimar

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean place. Near various attractions but not a fan of the parking fee that is not even on site. Very frustrating to pay such a high price for valet parking every time we used our car.
Stayed 2 nights in Jan 2025

8/10 Good

Patrick

Stayed 1 night in Jan 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 3 nights in Jan 2025

8/10 Good

Nasheem

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was lovely but I didn’t like how I was lied to about the checkout time. They also tried charging me a $150 cleaning fee because I had a couple of fake rose petals on the floor. In order to bypass that fee I had to take a broom and clean it myself. I feel like that was very lazy of the cleaning staff.
Stayed 1 night in Jan 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent hotel.
Stayed 5 nights in Dec 2024

10/10 Excellent

Howon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful. We are need up getting an upgrade to a high floor and the room had a great view!
Stayed 1 night in Dec 2024

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in New York, everything is easy to walk to , Times Square , Rockefeller and Empire State Building. Great view of the Empire State Building from our room which was great.
Stayed 4 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Zofia

Travelled with partner
Liked: Property conditions & facilities
Breakfast included
Stayed 1 night in Dec 2024

6/10 Okay

Kendall Sue

Travelled with family
I chose this hotel because of the kitchenette and area. The area is great, very walkable to many things and close access to just about anything you need. We definitely liked the convenience. The room was on a corner, so we had great views. But the room itself was worn out. The couch needs to be replaced, it was dirty and had lost its shape. We put blankets over it because it seemed so dirty. I wouldn’t stay here again.
Stayed 5 nights in Dec 2024

10/10 Excellent

PATRICK, HARLEYSVILLE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel and would stay there again. I was not happy with how tipping was handled. The restaurant staff was great and we would have liked to tip them but realized when we were checking out that we did not know their names

6/10 Okay

Erin

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, nice rooms. Breakfast adequate but could use a wider range of vegetarian hot food.
Stayed 8 nights in Dec 2024

10/10 Excellent

Paul

Clean friendly location very good only thing elevator super slow !
Stayed 1 night in Dec 2024

10/10 Excellent

Neve

Liked: Cleanliness, staff & service, property conditions & facilities
Brilliant hotel. We got upgraded to a great room on our arrival and the rooftop views were a bonus.
Stayed 1 night in Dec 2024

10/10 Excellent

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, with subways very close. easy to catch cab on 6th street. Hotel very quiet at nite , great breakfast, very helpful front desk staff. This is a tall hotel, elevators can get full fast, especially in mid morning hours. Would stay here on next trip and highly recommend
Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Great Location..but Bed is horrible.
I booked a high floor King Suite. I got the 29th floor with stunning views. Location was great with short subway ride to all my things. However, the hotel itself is what this is about. Check in was smooth. Only two elevators for the entire building..all 30 floors. Breakfast was quality I found in elementary and middle school and not in a good way. Worst hotel breakfast I have ever had. The bed was a king bed, but the bed was super hard. The bedding had a plastic crinkle and was also very rough. The pillows were smaller than a throw pillow they had on the couch and also not comfortable. It took several of them to get halfway comfortable. After a day of exploring your hotel room should be your place of tranquility. Also, even though on the 29th floor you can hear sirens allllll night and music blaring from the pedicab drivers. It was far from relaxing. Wont be returning to this hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

linda

Stayed 1 night in Dec 2024