Hyatt Place New York / Chelsea

4.0 star property
4-star hotel near Madison Square Garden

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Photo gallery for Hyatt Place New York / Chelsea

Lobby
View from property
Exterior
Bar (on property)
Point of interest

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
140 WEST 24TH STREET, New York, NY, 10011
  • Madison Square Garden
    ‪10 min walk‬
  • Empire State Building
    ‪15 min walk‬
  • Times Square
    ‪18 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪53 min drive‬

Room options

Room, 1 King Bed with Sofa bed

  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Double Beds, City View

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Skyline View)

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds (Skyline View)

  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, City View

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Skyline View)

  • City view
  • 17 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 17 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

New York

City center retreat .Within a 15-minute walk of this Manhattan hotel, you'll find Madison Square Garden and Empire State Building. Times Square and Broadway are also within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 10 min walk - 0.9 km
  • Empire State Building - 15 min walk - 1.3 km
  • Times Square - 18 min walk - 1.5 km
  • Broadway - 18 min walk - 1.6 km
  • Grand Central Terminal - 3 min drive - 2.3 km

Getting around

  • 23 St. Station (7th Av.) - 2 min walk
  • New York 23rd St. Station - 3 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Variety Coffee Roasters - ‬2 min walk
  • ‪East One Coffee Roasters - ‬3 min walk
  • ‪Taco Bell - ‬2 min walk
  • ‪Smithfield Hall - ‬3 min walk
  • ‪Chelsea Papaya - ‬2 min walk

About this property

Hyatt Place New York / Chelsea

4-star hotel near Madison Square Garden
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

You'll find a 24-hour business center on site. A 24-hour fitness center, a vending machine, and coffee/tea in a common area are also featured at Hyatt Place New York / Chelsea.

Smoking is allowed in designated areas at this 4-star New York hotel.

  • 1 building
  • 510 guestrooms or units
  • 45 levels
  • Built in 2021
  • Buffet breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Hyatt Place New York / Chelsea offers 510 accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Pillowtop beds feature down comforters. 50-inch Smart televisions come with digital channels. Bathrooms include bathtubs or showers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (USD 50 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 50-inch smart TV with digital channels
  • Streaming services

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillowtop mattress

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per pet, per week, plus a deposit of USD 100.00 per week
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Offsite parking fee: USD 50.00 per day (1 mi away)
  • Pet deposit: USD 100.00 per week
  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hyatt York Chelsea York
Hyatt Place NEW York chelsea
Hyatt Place New York/Chelsea
Hyatt Place New York / Chelsea Hotel
Hyatt Place New York / Chelsea New York
Hyatt Place New York / Chelsea Hotel New York

Hyatt Place New York / Chelsea Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1176 out of 2398 reviews
Rating 8 - Good. 641 out of 2398 reviews
Rating 6 - Okay. 318 out of 2398 reviews
Rating 4 - Poor. 165 out of 2398 reviews
Rating 2 - Terrible. 98 out of 2398 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patrice

Liked: Cleanliness, property conditions & facilities
Rooms were small but clean. Elevator waits were long. Good for an over night but not a long stay
Stayed 2 nights in Mar 2025

10/10 Excellent

JOSE, ALBERTVILLE

Travelled with family
Liked: Amenities
Nice place to stay. Customer service was awesome with very good personal consideration.
Stayed 1 night in Jan 2025

8/10 Good

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good, friendly employees. The shower unfortunately did not have hot water for the stay so super cold showers were used for the stay. Other than that amazing place to stay!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A customer service! Everyone who works here truly cares that you are enjoying your stay. Our room was very comfortable and clean. Beds slept great. We had a beautiful view of the Empire State Building. Would definitely stay here again!

6/10 Okay

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
smallest hotel room ever
It was an uncomfortable stay because the room was too small and too hot. The room was designed well to maximize function but it was just too small. We had to live out of our suite cases laid around the bed which blocked the walk way around the bed.The metal door piece to hold the bathroom barn door closed so others don't open the door when being used fell off the first time we tried to use this "locking mechanism." The room was set to 68 deg but felt like it was 75 deg and wouldn't get cooler. I wish they had bigger rooms. We loved the location.
Stayed 3 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Penn!
Stayed 1 night in Dec 2024

8/10 Good

ericka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Madelenne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Dec 2024

8/10 Good

DONLEROY, philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jesse

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Overall was a good experience just didn't like the wait time for the elevators at one point we waited 15min to go downstairs. Rooms are small also. But other than that was a good experience.
Stayed 3 nights in Dec 2024

8/10 Good

Amir Fazel

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Scott

Travelled with family
Disliked: Amenities, property conditions & facilities
The elevators at this property are terrible. It did not matter what time of day it was, you were waiting a minimum of 10 minutes for an elevator, and that’s even if it showed up. We were on the 31st floor and took the stairs down every time. Rooms are tiny. Whatever tiny means in your mind, make it smaller and that is what is here. A/C is loud and noisy. Stayed for 4 nights and room was cleaned once. I had to take out my own trash. Not that I mind, but not what I expect for $624 per night. Do not stay here. There are much better options.
Stayed 4 nights in Dec 2024

8/10 Good

Yannier, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

Eric

Travelled with partner
Liked: Cleanliness
The Hyatt was well located and reasonably priced. I would stay there again.
Stayed 2 nights in Dec 2024

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Deborah

Stayed 2 nights in Dec 2024

4/10 Poor

Deborah

Travelled with family
Disliked: Amenities, property conditions & facilities
We booked this hotel because we've always liked Hyatt Place hotels. NOT this one. It's designed as a sardine can, cramming as many people as possible into a small place, with elevators so inadequate that twice we just gave up after waiting 15 minutes and took the stairs (even with suitcases). The place so crowded that they ran out of food during the so called included breakfast. Out of coffee, milk, everything but the cheese cubes. And that's a bad management issue in addition to the unfriendly design. Book here if you choose but we will not be back.
Stayed 3 nights in Dec 2024

8/10 Good

Jaelin

Stayed 1 night in Dec 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay here again
No issues. Would stay here again. Chelsea is perfect neighborhood
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice central location in Chelsea. Close to everything you need in the big city
Stayed 4 nights in Dec 2024

6/10 Okay

William

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The only concern with the property is the elevator situation. It could be because of Christmas and the number of guests, but we waited, on average, more than 15 minutes for the elevators. At one point, we had to give up and walk down 43 floors. But, the staff were all very nice and helpful, the room was clean, and it was a great location.
Stayed 3 nights in Dec 2024

6/10 Okay

Jessica

Travelled with family
Liked: Property conditions & facilities
the wait for elevators was extremely long and tedious. breakfast was chaotic and limited places to sit.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Friendly staff. Room small but comfy. Only issue was elevators were not great.
Stayed 2 nights in Dec 2024

2/10 Terrible

Abdi

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are incredibly small for the price we paid
Stayed 4 nights in Dec 2024

8/10 Good

Lenny

Liked: Cleanliness, staff & service, property conditions & facilities
The elevators took long times, room is ok, breakfast was too crowded, packed with people and food is limited variety.
Stayed 3 nights in Dec 2024