Note fondée sur 2 125 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,1 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 sept. 2024 sur Hotels
Manque de modernité !!! Salle de bain avec une fuite d’eau à l’arrivée !!
Commentaires de Gestion de l’hôtel
27 sept. 2024 par General Manager, Gestion de l’hôtel
Dear Didier,Thank you for your feedback, and we apologize for the inconvenience you described. Please know that our team is committed to addressing maintenance issues promptly and enhancing our facilities to provide a better experience for our guests. Your input is valued, and we hope you will consider giving us another chance to change your perceptions someday.Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 6 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 sept. 2024 par Vicky, Gestion de l’hôtel
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!
par un voyageur
Publié le 1 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Vicky, Gestion de l’hôtel
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!
par un voyageur
Publié le 23 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 août 2024 par Vicky, Gestion de l’hôtel
We are delighted to hear we met your expectations! We will certainly share your feedback with our teams. Thank you for your choosing the New York Hilton Midtown!!!
par un voyageur
Publié le 31 juill. 2024 sur Expedia
We were given a room for handicapped… why?we are far from being handicapped, so I do not understand…. Our age!!!!!
Commentaires de Gestion de l’hôtel
2 août 2024 par General Manager, Gestion de l’hôtel
Dear Kristine,Thank you for staying with us and for taking the time to share your experience. We regret any disappointment with your room selection. Please note that room assignments are strictly based on availability. Our friendly front desk team is always here to assist with any concerns you may have regarding your room. It was our pleasure to host you, and we hope to see you again for an even better experience.Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Très bien mais pas de frigo et de sèche cheveux
Commentaires de Gestion de l’hôtel
22 juill. 2024 par General Manager, Gestion de l’hôtel
Dear Francois,It was a pleasure to host you at New York Hilton Midtown. We hope our convenient location in Midtown worked well for your trip to New York City. Our goal is to keep our accommodations well-equipped, so we apologize your room was missing a hairdryer. Please know you can reach out to our front desk with issues such as this, as we're always available to assist you. Although we understand your desire for a refrigerator, our room amenities are published online so that you can review these details before making a reservation. We enjoyed hosting you, and we hope to see you again. Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 30 mai 2024 sur Expedia
Très bon emplacement. Propre et sécuritaire. Très fréquenté. Le personnel est efficace et courtois. Restauration très chère.
Commentaires de Gestion de l’hôtel
31 mai 2024 par General Manager, Gestion de l’hôtel
Dear Marie,Thank you for your review of New York Hilton Midtown. We appreciate you recognizing our excellent location, cleanliness, safety, and our efficient and courteous staff. They work hard to create a welcoming environment for all our guests. Your feedback regarding catering prices is appreciated. We constantly strive to offer high-quality catering options, but value is also important to us. We look forward to welcoming you back again soon. Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 7 avr. 2024 sur Expedia
Room were clean but had seen much better days.. expensive for what it was worth. But it is New York…
Commentaires de Gestion de l’hôtel
9 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Guy,Thank you for your recent stay with us. We're glad you enjoyed our nice clean rooms and hope that your overall stay was good. Please know your feedback is valued and aids our constant growth and improvement. We look forward to your next visit with us.Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 31 mars 2024 sur Expedia
Au retour le soir chambre non disponible avec 2 lits mais après arguments… ok
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Martine,Thank you for taking the time to leave a review. We are disappointed to hear that your experience fell short of your expectations. We strive to provide nothing but the best service for our guests, so we will address your concerns promptly. It is our hope that you'll give us another chance to impress you with an exceptional stay we know we're capable of providing in the future.Sincerely,New York Hilton Midtown Team
par un voyageur
Publié le 28 mars 2024 sur Expedia
Hôtel milieu de gamme sans grand charme, wifi tout au mieux acceptable et l'offre aliemntaire très limitée. Chambre très propre, silencieuse. Très bien situé à deux pas du MoMa, des transports et de Central Park.
Commentaires de Gestion de l’hôtel
1 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Philippe,Thank you for your thoughtful feedback. It's great to know you enjoyed our peaceful, immaculate accommodations and prime location. Your comments about our on-site dining and Wi-Fi have been duly noted, as well. Hopefully, you enjoyed your stay overall. It would be great to welcome you back soon!Sincerely,New York Hilton Midtown Team
