Note fondée sur 33 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 2 janv. 2020
The style, decor, comfort. The owner hostess is an angel. Was able to lead us to everything that made the trip exceptional.
Commentaires de Gestion de l’hôtel
3 janv. 2020 par Di, Gestion de l’hôtel
Thank you very much for your kind writing, we here at Northern Lights Mansion try our best to make our guests make the most of your trips.
par un voyageur
Publié le 14 déc. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
19 déc. 2019 par Diane, Gestion de l’hôtel
Thank you very much for staying with us & spending your time to write a review. We are most appreciated. We wish our guests and families very happy Holidays !.
par un voyageur
Wouldn’t Stay Again
Publié le 30 nov. 2019 sur HotelsDiane was very accommodating with storing my luggage and sharing some pointers about the neighborhood. The room was adequate in terms of accommodation but the fridge had not been cleared out and there were papers from the previous guest on the mantel. They do not serve breakfast, but rather, provide a voucher for breakfast at a place a few blocks away - in the opposite direction of where I was going, so not very useful. A colleague is going to a conference at Columbia (which was why I was there) and I recommended she find other accommodations.
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Sue, Gestion de l’hôtel
We provide early check in and later check out. Occasionally we upgraded customers to nicer unit. If the guests came very early, took red eye flights and begged to get some sleep, we also understood and tried to accommodate as well. The breakfasts at the cafe nearby was praised my 95% of our guests, with quality, friendly and services. They are open early and have wide range of delicious foods. I’m sorry that this guest was too busy to visit there. We provided unlimited, spring water, great coffee, Tea, cereals, milk eggs, bread, butter n jams, fruits & pastries or more in occasions.
We have served many Columbia U community and is driven to better services. We are 10 mins walk to Columbia.
par un voyageur
Publié le 26 nov. 2019 sur Expedia
Worse experience ever! Me and my husband travel a lot, we’ve been in different places around the world and never be treated like this. Diane is a terrible host who offers the house as a hotel which clearly it is not. We had to leave and pay another hotel the third day of our staying. She has false advertising in Expedia and Airbnb, which actually is illegal. We expected to much for what it was. It’s a shame that we couldn’t get our money back, but we preferred to leave and loose some money than stay another night.
Commentaires de Gestion de l’hôtel
1 déc. 2019 par Sue, Gestion de l’hôtel
We were very disappointed that the guests used the bath tub that was not advertised on any websites, they stayed for 3 days, then heard the jacuzzi from other unit which was equipped for Jacuzzi. They used the tub without permission, asked instruction and damaged the property. Then they fled. Refused to take their responsibility for their actions.
par un voyageur de Jackson, MS
Publié le 2 nov. 2019 sur Expedia
Pleasant and not what I was expecting. It looks like a house instead of a hotel on the outside. Lol
Commentaires de Gestion de l’hôtel
4 nov. 2019 par Diane, your host, Gestion de l’hôtel
Thank you or your review CJ. We are glad that you enjoy the benefits of both B&B and Hotel amenities. We hope to see you again, when you have more time to enjoy exploring Manhattan. Also glad that you found the parking near our place. Great !.
par un voyageur
Publié le 28 oct. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
31 oct. 2019 par Di, Gestion de l’hôtel
Thank you very much for your review, we are much appreciated to have all of our guests have great time and enjoy your stay in New York City.
par un voyageur
Publié le 14 oct. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
24 oct. 2019 par Di, Gestion de l’hôtel
We love to improve and understand our guests needs. Please don’t hesitate to reach us right away if you are unsatisfying with any issue.Thank you for your review,
par un voyageur
Publié le 29 sept. 2019 sur Expedia
Diane and Dorothy were extremely helpful. Even text the night before our stay letting us know they mapped out the bus schedule for us. Convenient and very cool place to stay.
Commentaires de Gestion de l’hôtel
29 sept. 2019 par Di, Gestion de l’hôtel
Our staffs love to help guests to navigate New York City!. We are combined of our over 150 yrs of experiences and living in New York City to help guests. Thank you for your review, we are glad to be able to help your stay. Best Regards,
par un voyageur de Philadelphia
Publié le 27 sept. 2019 sur Expedia
Very quiet clean and unique. Will most certainly stay again.
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Di, Gestion de l’hôtel
Thank you very much for kindly write a review for us. We are very happy that you had a great stay.
par un voyageur
Publié le 26 sept. 2019 sur Expedia
Commentaires de Gestion de l’hôtel
27 sept. 2019 par Di, Gestion de l’hôtel
Thank you very much for your rating, we are most appreciated and glad that you had a good stay. Hope to see you again.
Best Regards,
Northern LIghts Mansion
