Avis Reservation Resources - 360

They never clean the shared shower, its full of mold, hair and a cockroach.

Great location. Good customer service

Up the street from penn station ideal for time square and shops , basic no pots or pans just one problem take care entering the bathroom the pipe going floor to ceiling is hot burnt my arm on it it feeds the radiators room 4 . Thanks Harry for a worm friendly welcome hope to see you again

Terrific location and great service. Ill definitely be back!

No blanket. The temperature outside dropped to 55 that night. There was no heat in the room. The only bath towel was on the floor. There was food from previous person in the refrigerator and freezer. It seemed possible to me that the bed linens were dirty.

I booked this because the price was reasonable and it was close to the High Line Park, which is right down the street. When I went to pay, a cleaning fee of $50 was slapped on, a rude surprise--but right in line with a lot I learned on site. It had gotten great reviews on Hotels.com, but I am convinced they were written by the owner. The room was SPARTAN--why have a stove when all else that is supplied are: paper plates, one spoon, a dirty pot with no implements for cleaning, no dish towel, no paper towel. I did get a bath towel, which still had tags on it--but no soap, washcloth etc. They should have a note that says 'Bring your own everything.' The topper was finding a drawer full of someone else's clothes. The bed had clean sheets, but no blankets. Some of the furniture was new, but poorly assembled. It WAS clean. The shared bathroom was tiny, but an overweight person would have had difficulty fitting in, ditto the shower. I just had the feeling they weren't quite ready to be open, I did think it had potential--good location, and they tried to contact me to see when I would be checking in, but I wasn't able to get to my email for several days. My reception wasn't very friendly, but I now know they didn't know exactly when I was coming. I feel the $50 cleaning fee was very over the top when the room was so bare, there was nothing to get dirty...In summary, convenient to High Line, but they need to drop their prices or step up their game.