Note fondée sur 911 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,0 Service et personnel
4,0 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 août 2024 sur Hotels
The hotel is located in a super practical area, a few blocks from the Brooklyn bridge and Fulton street. This is a very lively area which breathes with real new-Yorkers and a lot less tourists than Manhattan.
The hotel is correct at best, the beds are old, it's difficult to manage the AC which blasts Siberia cold air, and the view is a back Alley over thermoconvectors.
This being said, it's a very decent stopover on your way back to the airport to experience a super authentic experience.
par un voyageur
Publié le 27 mai 2024 sur Expedia
The Hotel is basic, very beige and old fashioned furniture. super small lobby with only 2 desks for check in /check out. No hand shower in the bathroom, only the old american shower head system. It is not amazing but it was ok until i had a very bad experience the last night. At around midnight I left my room for a short walk and when I came back half an hour later I couldn't access my room.
I was sent 3 times to my rooms with a new card until someone came with me to find out that the door didn't open.
It was between 12:30 and 1:00 in the night.
it took some time to contact the chief engineers to finally tell me that they won't be able to open my room until 8am in the morning!
At 1:45am he gave me another room for the night, I was sent to this new room without offering me a toothbrush or amenities.
Next morning at 8:00 the door wasn't fixed, I went to the front desk they called the engineers again. 8:30 nothing was done! I was waiting in the lobby! I had an important meeting to attend at 8:30 (It was a business trip).
15 min later still nothing! i had to go back constantly to the front desk to get ETA. they obviously didn't care at all that one of the customer couldn't access his room for 9 hours! I missed my meeting! my phone was in my room so I couldn't inform my colleagues. I also had to prepare my luggage as I was supposed to leave at 12:30 for the airport. Very stressful situation and very poorly managed, far from the legendary American Customer Service...
par un voyageur
Parfait
Publié le 6 mars 2024 sur HotelsCertains commentaires pouvaient faire un peu peur mais vraiment rien à redire tout était parfait.
Excellent rapport qualité prix, très bonne localisation, je recommande vraiment et reviendrai ici pour un prochain sejour
par un voyageur
Publié le 29 févr. 2024 sur Hotels
par un voyageur
Publié le 6 janv. 2024 sur Expedia
Mauvause expérience mais le personnel était compréhensif
par un voyageur
Publié le 6 sept. 2023 sur Expedia
Ça a bien été sauf qu’il n’y a de stationnement gratuit dans le secteur.
par un voyageur
Publié le 20 août 2023 sur Expedia
par un voyageur
Publié le 11 avr. 2023 sur Expedia
Le personnel
par un voyageur
Publié le 9 mars 2023 sur Expedia
par un voyageur
Publié le 7 nov. 2022 sur Expedia
restaurant affreux
