Ratings based on 2,267 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Medford
Posted Nov. 10, 2024
My only complaint is that the room felt outdated.
by A traveller
Posted Oct. 16, 2024
by A traveller
Posted Sep. 27, 2024
The convenient Times Square Location.
by A traveller
Posted Aug. 23, 2024 on Expedia
Hotel very well located with friendly staff.
Comment from Hotel Management
Aug. 24, 2024 by Sheraton New York Times Square Management Team, Hotel Management
Dear Obiely, Thank you for making Sheraton New York Times Square Hotel a part of your travel plans. We are happy to know you were pleased with our courteous associates and that our location worked out perfectly for you. It was a pleasure hosting your visit, and we hope to see you again soon. Sincerely,Sheraton New York Times Square Management Team
by A traveller
Posted Aug. 23, 2024 on Expedia
Great price for how close it is to Times Square, Central park, and a subway station. Breakfest was very delicious.
by A traveller from San Francisco
Posted Aug. 22, 2024 on Expedia
Central
Comment from Hotel Management
Aug. 24, 2024 by Sheraton New York Times Square Management Team, Hotel Management
Dear Alberto, We are glad to know you had a pleasant stay and that you liked our convenient location. It was our pleasure hosting you at the Sheraton New York Times Square Hotel, and we hope to see you again on your future visit to the area. Sincerely,Sheraton New York Times Square Management Team
by A traveller
Posted Aug. 22, 2024 on Expedia
Comment from Hotel Management
Aug. 24, 2024 by Sheraton New York Times Square Management Team, Hotel Management
Dear Nancy, We apologize for the disappointing experience you had as our guest and for any issues you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We hope you will give us a chance to provide you with the hospitality for which we are known on a future visit.Sincerely,Sheraton New York Times Square Management Team
by A traveller
Posted Aug. 22, 2024 on Expedia
Amazing
Comment from Hotel Management
Aug. 24, 2024 by Sheraton New York Times Square Management Team, Hotel Management
Dear Zeinab, Thank you for the outstanding review. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Sheraton New York Times Square Hotel. We look forward to your return and wish you all the best with your future travels.Sincerely,Sheraton New York Times Square Management Team
by A traveller
Posted Aug. 22, 2024 on Expedia
Great
by A traveller
Weekend Stay
Posted Aug. 22, 2024 on HotelsThe receptionists was just a little rude when explaining the $30 a day credit that was included in my overall price. So i missed out on redeeming one day.
