Note fondée sur 90 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,0 Service et personnel
4,1 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 20 déc. 2023 sur Hotels
par un voyageur
Publié le 19 sept. 2024 sur Expedia
The AC did not work my entire stay. And they wouldn’t send someone to look at it until the morning of my check out
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Sonder, Gestion de l’hôtel
Hello Denis, thank you for your feedback. We are sorry to hear about the issues you experienced with the air conditioning during your stay. We understand how important a comfortable environment is, and we apologize for the delay in addressing your concerns. Thank you for bringing this to our attention. We hope to have the chance to make it right in the future.
par un voyageur
Publié le 12 sept. 2024 sur Expedia
Second time staying at this property i actually got a better room booking through expedia. Love the sonder properties. The only thing was their was a demolition happening right out our window. We were adequately warned and they provided airplugs
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Austine, thank you for leaving a review. We are happy to hear that you enjoyed your apartment and that you came back for a second stay with us! It was our pleasure to host you. We hope to be able to welcome you back again soon!
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Christopher, thank you for taking the time to leave a review! If you have any further comments, please feel free to reach out to our 24/7 support team. We hope to welcome you back for your next visit in NYC or in one of our 40+ locations worldwide.
par un voyageur
Publié le 31 août 2024 sur Expedia
Room is very humid and smells like mildew.
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Maya, thank you for leaving a review. We are sorry to hear about the humidity and smell in your apartment. We are always working to improve our guest experience and your insight will help us with future guest satisfaction. We hope to be able to welcome you back soon for an even better stay.
par un voyageur
Publié le 17 août 2024 sur Hotels
Tudo ótimo, só sentimos falta das janelas abrirem, elas são fixas e só há ventilação por ar condicionado, de restante, perfeito!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Filiphe, thank you for leaving a review. We are thrilled to hear that you had a great stay overall. We acknowledge your comments about the windows, and we understand how having the option to open them could enhance the experience. We will certainly take your suggestion into consideration as we continue to improve our facilities. We hope to welcome you back soon!
par un voyageur
Publié le 6 août 2024 sur Expedia
Super
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Dogan, thank you for leaving a review. We are happy to hear that you enjoyed your stay with us. We hope to be able to welcome you back soon!
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Great communication!
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Lottie, thank you for leaving a review. We are happy to hear that you appreciated the level of communication we offer. If you have any further feedback, please feel free to reach out to our 24/7 support team. We hope to be able to welcome you back again soon!
par un voyageur
Publié le 19 juill. 2024 sur Hotels
Small, cute efficient. Had some issues that were addressed well by staff. Area can be super noisy at night if you are a light sleeper-
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Joshua, thank you for sharing your experience. We are glad to hear that our staff was able to address any issues you had during your stay. We also acknowledge your feedback regarding the noise levels outside, and we understand how that could be challenging for light sleepers. We will continue to work on finding ways to improve the comfort of our guests in that regard. We hope to welcome you back soon for an even better stay!
par un voyageur
Publié le 13 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2024 par Sonder, Gestion de l’hôtel
Hello Sabrina, thank you for taking the time to leave a positive review! It was our pleasure to host you. We hope to welcome you back for your next visit in NYC or in one of our 40+ locations worldwide.
