Note fondée sur 2 735 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,4 Service et personnel
3,2 Confort de la chambre
2,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for the review!
par un voyageur de Quebec
Publié le 25 sept. 2024 sur Expedia
If you want to have a nice and confortable stay in New York, save yourself some trouble and don’t book this hotel.
Commentaires de Gestion de l’hôtel
28 sept. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for sharing your thoughts about your stay at Hotel Gallivant. I’m truly sorry to hear that your experience did not meet your expectations.We value all feedback as it helps us identify areas for improvement. If you have specific concerns you’d like to share, please let us know. We strive to provide a better experience for all our guests.Thank you again for your input, and we hope to have the chance to improve your experience in the future.Best regards,
par un voyageur
Publié le 23 sept. 2024 sur Expedia
The air conditioning unit was dirty. The location was excellent. Maybe a little fridge and microwave would be nice. Staff very friendly.
Commentaires de Gestion de l’hôtel
25 sept. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for your feedback regarding your recent stay. We’re pleased to hear that you enjoyed our excellent location and found our staff to be friendly!I apologize for the condition of the air conditioning unit; cleanliness is a priority for us, and we will address this issue with our maintenance team. Additionally, we appreciate your suggestion for a fridge and microwave in the rooms, and we will certainly take that into consideration for future improvements.Thank you once again for your comments. We hope to welcome you back soon for an even better experience!
par un voyageur
Publié le 19 sept. 2024 sur Expedia
Super
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Bien situé mais manque d’amour!!
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed our location. However, we’re sorry to learn that you felt the hotel lacked warmth and attention.We are committed to enhancing our guests’ experiences and creating a welcoming atmosphere. Your comments are important to us and will be used to make the necessary improvements.We hope to have the opportunity to provide you with a more warm and inviting experience on your next visit. Thank you again for choosing Hotel Gallivant.
par un voyageur
Publié le 30 août 2024 sur Expedia
Y’a beaucoup de bruit à l’entoure
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for taking the time to share your feedback. We’re sorry to hear that you experienced noise disturbances during your stay. We understand how important a quiet environment is for a comfortable stay.We take your comments seriously and will review how we can better manage and reduce noise from surrounding areas to improve our guests’ comfort.Thank you for bringing this to our attention. We hope to have the opportunity to offer you a more peaceful experience in the future.
par un voyageur
Publié le 9 août 2024 sur Expedia
Only one night
Commentaires de Gestion de l’hôtel
10 août 2024 par Alfrie M , Gestion de l’hôtel
We sincerely apologize for the inconvenience you encountered during your stay at Hotel Gallivant. Your feedback deeply concerns us. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations. Please rest assured that we are actively addressing these issues to improve our services and ensure a better experience for all our guests. Thank you for bringing these matters to our attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 31 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Alfrie M , Gestion de l’hôtel
We sincerely apologize for the inconvenience you encountered during your stay at Hotel Gallivant. Your feedback deeply concerns us. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations. Please rest assured that we are actively addressing these issues to improve our services and ensure a better experience for all our guests. Thank you for bringing these matters to our attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 23 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
24 juill. 2024 par Alfrie M , Gestion de l’hôtel
We sincerely apologize for the inconvenience you encountered during your stay at Hotel Gallivant. Your feedback deeply concerns us. We understand the importance of a comfortable and enjoyable stay, and we regret that we fell short of meeting your expectations. Please rest assured that we are actively addressing these issues to improve our services and ensure a better experience for all our guests. Adp Thank you for bringing these matters to our attention. Your satisfaction is our priority, and we hope to have the opportunity to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 9 juill. 2024 sur Expedia
les chambre sont sale avec de la moisissures dans la salle de bain pas d eau chaude et clim bruyant nous avons du changer 3 fois de chambre en une semaine je déconseille cet hôtel
Commentaires de Gestion de l’hôtel
9 juill. 2024 par Alfrie M , Gestion de l’hôtel
Thank you for sharing your experience at the Gallivant Hotel. We're deeply sorry to hear about the issues you encountered with cleanliness, mold in the bathroom, lack of hot water, and noisy air conditioning. Having to change rooms three times in a week is certainly not the experience we aim to provide.Please accept our sincere apologies for the inconvenience caused. We take your feedback seriously and have already addressed these issues to prevent recurrence. Your comfort is our priority, and we hope you'll consider giving us another chance to exceed your expectations.
