Note fondée sur 4 022 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 24 sept. 2024 sur Expedia
par un voyageur
Publié le 2 sept. 2024 sur Expedia
Bruyant. La propreté de la vaisselle laisse à désirer.
par un voyageur
Publié le 10 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 août 2024 par Director of Operations, Gestion de l’hôtel
Dear Laurent, Thank you for your fabulous rating and for letting us know your stay at The Westin New York at Times Square was exceptional. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future.Best Regards, David WeisharDirector of Operations
par un voyageur
Publié le 4 août 2024 sur Expedia
There is a lot of stuff to see and do. But it was costly overall.
Commentaires de Gestion de l’hôtel
7 août 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Richard, We focus on connecting with our guests and your feedback helps us strengthen our guest experience. We always want our guests to enjoy our optimal location, hospitality, and enhanced accommodations. Therefore, we are disappointed that your visit did not meet your expectations. Thank you for choosing us, and we hope you will give us another opportunity to confirm why we are an excellent value when visiting the area. We wish you all the best with your travels.Best Regards, David Weishar,Director of Operations
par un voyageur
Publié le 2 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Director of Operations, Gestion de l’hôtel
Dear Mohamed-Ali, Thank you for choosing us and for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin New York at Times Square. We look forward to your return and wish you all the best with your future travels.Best Regards, David Weishar,Director of Operations
par un voyageur
Publié le 30 juill. 2024 sur Expedia
Avoir des draps avec du sang
Pas tres agreable
Commentaires de Gestion de l’hôtel
14 août 2024 par Director of Operations, Gestion de l’hôtel
Dear Cedric, Thank you for taking the time to review our hotel. We are disappointed that we did not provide you with the flawless experience you deserve, and we sincerely apologize for the housekeeping oversights with your room. We value your feedback and greatly appreciate your patience. We hope you will consider staying with us again, as we would welcome the opportunity to restore your confidence in our hotel.Best Regards, David WeisharDirector of Operations
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Problem with the valet and luggage people asking for tips in a subtile but rude way.
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Great location, clean hotel and the staff are polite and helpful. They charge 16$/day for the Wi-Fi wich is a must is 2024 and should be included that's why I have 4 star
par un voyageur
Publié le 23 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 août 2024 par Director of Operations, Gestion de l’hôtel
Dear Nicolay, We appreciate you taking the time to leave your rating regarding your recent visit to The Westin New York at Times Square. It is a pleasure to know you enjoyed your time with us. Your feedback is essential to us! We appreciate your patronage and hope that we will have a chance to serve you again in the future. Best Regards, David WeisharDirector of Operations
par un voyageur
Publié le 18 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
1 sept. 2024 par Director of Operations, Gestion de l’hôtel
Dear Marc, Thank you for being our guest at The Westin New York at Times Square. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.Best Regards, David WeisharDirector of Operations
