Note fondée sur 1 872 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
3,9 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 6 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
8 août 2024 par Jorge Tito, Gestion de l’hôtel
Dear Marie-Eve,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to rate your experience.We are happy you had a pleasant stay and we hope to welcome you again very soonSincerely,
par un voyageur
Publié le 26 juill. 2024 sur Expedia
We had a very good stay! We had a dinner at the restaurant and the food was good and the vue on the terrace was amazing.
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Jorge Tito, Gestion de l’hôtel
Dear Pierre-Luc,Thank you so much for staying with us. We really appreciate you taking the time to rate your experience and share with all future guests. Glad to read you had a very good stay. would be good to know where we can improve, as you rated your stay a 4/5 and we look for 5/5.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you better in the future.Sincerely,Jorge Tito
par un voyageur de Chambly
Publié le 14 juill. 2024 sur Expedia
Air conditionné fonctionne mal dans corridor fait plus frais que dans ma chambre
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Jorge Tito, Gestion de l’hôtel
Dear Michel,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to share your experience. We highly value guest feedback, and I regret to hear that you did not fully enjoy your recent stay with us. Please rest assured that in my follow up with our team, we will discuss your comments and how to ensure a more flawless experience going forward. We hope that you will allow us the chance to welcome you again on your next visit to New York City.Sincerely,
par un voyageur
Publié le 28 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 juin 2024 par Jorge Tito, Gestion de l’hôtel
Dear Mirim,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to share your experience. We highly value guest feedback, and I regret to hear that you did not enjoy your recent stay with us. It would have been helpful however to know more details as it would allow us to understand where we failed and the opportunity to improve.Sincerely,
par un voyageur
Publié le 6 juin 2024 sur Expedia
La chambre fantastique, tout très propre et comme nouveau
Commentaires de Gestion de l’hôtel
7 juin 2024 par Jorge Tito, Gestion de l’hôtel
Dear Luz,Thank you for choosing Yotel New York Times Square for your recent visit to NYC and for taking the time to share your experience.We are very happy to hear you had a great stay, enjoyed our comfortable rooms, and we hope to welcome you again very soonSincerely,
par un voyageur
Publié le 26 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Jorge Tito, Gestion de l’hôtel
Dear Andre,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests.Glad to see you had a great stay.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
par un voyageur
Publié le 21 mai 2024 sur Expedia
Très bien en général.
Commentaires de Gestion de l’hôtel
22 mai 2024 par Jorge Tito, Gestion de l’hôtel
Dear Brigitte,Thank you so much for choosing Yotel New York Times Square for your recent visit to NYC. We appreciate the time you have taken to leave such positive feedback regarding our Hotel. Our entire team takes pride in the level of service provided, so it is with great pleasure to hear that you enjoyed your stay with us and we hope to welcome you again very soon.Sincerely,Jorge Tito
par un voyageur
Publié le 1 mai 2024 sur Expedia
Great service, perfect place for couples around Times Square
Commentaires de Gestion de l’hôtel
1 mai 2024 par Jorge Tito, Gestion de l’hôtel
Dear Steven,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests.Glad to see you had a great stay.Very happy to read your comment about the SERVICE.Thank you.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
par un voyageur
Publié le 30 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 mai 2024 par Jorge Tito, Gestion de l’hôtel
Dear Lea,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests.Glad to see you had a great stay.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
par un voyageur
Publié le 14 mars 2024 sur Expedia
Très bien situé, à quelque pas de time square et de la station de métro. Toutefois, l'hôtel n'est plus neuve, elle manque un peu d'amour. Afin de m'expliquer, le chauffe serviette ne fonctionnait pas ainsi que l'élévation du lit non plus. À notre arrivé nous avons fait un early check in ce qui est bien pratique toutefois la première chambre que j'ai eu avait les même bris que la seconde et en plus elle avait de la moisissure. Le personnel très courtois à remédier à cela rapidement en nous changeant de chambre immédiatement.
Rapport qualité prix tout de même excellent !
Commentaires de Gestion de l’hôtel
14 mars 2024 par Jorge Tito, Gestion de l’hôtel
Dear ROXANE,Thank you so much for staying with us.We really appreciate you taking the time to rate your experience and share with all future guests. Glad to see you had a good stay, despite a few issues with wear and tear. We know our hotel is aging and that is why we have a full renovation plan starting this year.I take this opportunity to inform our guests to check the benefits of FACILITY FEE, you have a huge amount of benefits in MUSEUMS, TOURS, ATTRACTIONS, SHOWS, RETAIL STORES, etc…Another great feature of our hotel is entertainment, we have on the fourth floor every day of the week, in GREEN ROOM 42, we have OFF BROADWAY SHOWS, with excellent performances, please check it before booking, you may find something of your interest while at the hotel.One good tip about the room views, best views, CORNER QUEEN.Looking forward to having a chance to serve you even better in the future.Sincerely,Jorge Tito
