Note fondée sur 474 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,3 Propreté de la chambre
3,3 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 avr. 2024 sur Expedia
They offer me a room who was terrible, i have to pay to change room
Commentaires de Gestion de l’hôtel
16 avr. 2024 par Guest Relation Management , Gestion de l’hôtel
Hi Alain,Thank you for choosing us for your accommodation needs. Your feedback is important to us, and we appreciate you bringing these concerns to our attention. Please be assured that we will review our procedures to prevent similar issues in the future. We hope to have the opportunity to welcome you back and provide you with a superior experience.
par un voyageur
Publié le 23 août 2024 sur Expedia
It’s not proper room
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Ritika,Thank you for your feedback regarding your recent stay at our hotel. We strive to provide comfortable and well-maintained accommodations for all our guests, and it’s clear from your comments that we fell short in this instance. Please know that we are addressing the concerns you’ve raised with our maintenance and housekeeping teams to ensure that all rooms meet our standards of quality. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
par un voyageur
Publié le 22 août 2024 sur Expedia
HORRIBLE, TARE IT DOWW!!!! NASTY NASTY NASTY!!!!!!!
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Valerie,Thank you so much for your recent stay at our hotel and for taking the time to provide us with your feedback. We take your feedback seriously, as it helps us identify areas of improvement and ensures that we maintain the high standards we strive for. We would greatly appreciate it if you could take a moment to share specific details about the issues you encountered during your stay. Your insights will enable us to address these matters promptly and effectively to prevent similar situations in the future. Whether it concerns room cleanliness, staff attitude, amenities, or any other aspect, your input is invaluable to us. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Janet,Thank you so much for awarding us a perfect rating! We are absolutely thrilled to hear that your experience was outstanding. Your satisfaction is our ultimate goal, and we are delighted to have met your expectations in every aspect. It was a pleasure having you as our guest, and we look forward to the opportunity to welcome you back for another flawless stay.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
27 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Mor,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at our hotel. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
par un voyageur
Publié le 22 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Kevin,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating of your stay with us. Your input motivates us to continuously improve and provide even better experiences for our guests. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 21 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Igor,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 20 août 2024 sur Expedia
Very comfortable bed! Clean. Convenient. Great value. Thank you!
Commentaires de Gestion de l’hôtel
21 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Miriam,Thank you for your fantastic review! We’re delighted to hear that you found the bed very comfortable, the room clean, and the location convenient. It’s wonderful to know that you felt you received great value for your stay. Your satisfaction is our top priority, and we’re thrilled that we could meet your expectations in these areas. We appreciate your choice to stay with us and look forward to welcoming you back for another excellent stay in the future.
par un voyageur
Publié le 15 août 2024 sur Expedia
Terrible
Commentaires de Gestion de l’hôtel
16 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Kiema,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We deeply value our guests' opinions, as they help us identify areas where we can improve our services. If you could provide us with more specific details about your concerns, we would greatly appreciate it. Your feedback will be instrumental in helping us address the issues you encountered and prevent similar situations from occurring in the future. Once again, we appreciate your feedback and hope to have the chance to welcome you back in the future.
par un voyageur
Publié le 14 août 2024 sur Expedia
pleasant clean
Commentaires de Gestion de l’hôtel
15 août 2024 par Guest Relation Management, Gestion de l’hôtel
Hi Stephanie,Thank you for your kind feedback! We’re delighted to hear that you found your stay pleasant and the accommodations clean. It’s always our goal to provide a comfortable and welcoming environment for our guests, and we’re thrilled that we met your expectations. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back soon.
