Note fondée sur 132 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
4,7 Service et personnel
4,6 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Excellent
Publié le 12 oct. 2022 sur HotelsBeaucoup de charme, des "pies" remarquables, à déguster absolument. Tout près du vieux Newark et du chateau
par un voyageur
Publié le 19 août 2024 sur Hotels
par un voyageur
Publié le 31 juill. 2024 sur Expedia
par un voyageur
Publié le 12 juill. 2024 sur Hotels
par un voyageur
Publié le 6 juill. 2024 sur Expedia
the staff were very helpful and friendly. the room was very clean and the food that i ordered was very tasty with adequate portions i enjoyed my stay very much.
par un voyageur
Home From Home
Publié le 23 juin 2024 sur HotelsWonderful place to stay So clean very comfortable bed and the best selection of breakfasts I’ve ever experienced
par un voyageur
Good location
Publié le 12 juin 2024 sur HotelsGreat location with private car park. Did it's excellent and staff are friendly
par un voyageur
Publié le 17 déc. 2023 sur Expedia
owners went out of their way to make you feel at home exellent stay will stay again.
par un voyageur
Publié le 30 nov. 2023 sur Expedia
Central for Newark
par un voyageur
Publié le 17 nov. 2023 sur Expedia
Booked room 10 and paid in full 3 days in advance, drove 3 and a half hours to Newark - a town we have never been to before. On arrival Carol checked us into the wrong room (room 1) which had a bare mattress, no pillows or duvet and was filthy. We showed her our receipt clearly showing we had reserved room 10 and paid in full, no apology given by Carol. We were then taken to room 10 and as we were unpacking we found soiled male underpants from the previous guest. Went down, told Carol and showed her the photo but no apology was given. Left the ‘hotel’ for the afternoon and evening. Newark was lovely. Returned to the hotel at 11pm to be confronted by Paul the owner and Carol who physically grabbed my wife’s wrist and tried to take the room key from her whilst Paul was shouting that we hadn’t paid so couldn’t stay..??!! Tried to calm the situation (genuinely were frightened and equally baffled by this bizarre behaviour) showed the receipt from Experian and the screenshot of the money taken from my bank 3 days ago only to be verbally abused and physically threatened. I have a chronic heart condition and organ failure, my wife has a medical condition. We got our medication from the fridge, packed our belongings and were essentially ‘thrown out’ at gone 11pm in a strange town, 2 vulnerable people, terrified and nowhere to go, minus £80. We will be engaging with the police but please, avoid this establishment at all costs.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Paul, Owner, Gestion de l’hôtel
This is not an accurate representation of what happened. The guest was asked to leave and no payment was received or refunded. The guest and review has been reported to Expedia.
