Ratings based on 862 Guest Reviews
Hear it directly from our travellers
2.9 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 24, 2024 on Hotels
by A traveller
Posted Aug. 24, 2024 on Expedia
Comment from Hotel Management
Sep. 14, 2024 by Mark H., Hotel Management
Thank you for your kind feedback at Extended Stay America! We are delighted to hear you enjoyed the location.
by A traveller
Posted Aug. 23, 2024 on Hotels
Comment from Hotel Management
Sep. 14, 2024 by Mark H., Hotel Management
Thank you for your kind feedback at Extended Stay America! We are delighted to hear you enjoyed the location.
by A traveller
Posted Aug. 20, 2024 on Expedia
Location & quiet.
Room can use some updates, but it was better than your location in Woodbridge
Comment from Hotel Management
Aug. 21, 2024 by Hotel Management , Hotel Management
Dear Lilliam, Thank you for your kind feedback at Extended Stay America! We are delighted to hear you enjoyed the location and quiet of our property. We appreciate your suggestions for updates and will consider them as we continually strive to improve our facilities. It is great to know we exceeded your expectations compared to our Woodbridge location. We look forward to welcoming you back for an even better experience in the future.Sincerely, Hotel Management
by A traveller
Posted Aug. 20, 2024 on Hotels
Comment from Hotel Management
Sep. 14, 2024 by Mark H., Hotel Management
Thank you for your kind feedback at Extended Stay America! We are delighted to hear you enjoyed the location.
by A traveller from Bozeman
Posted Aug. 20, 2024 on Expedia
Great
by A traveller from Bozeman
Posted Aug. 20, 2024 on Expedia
Great
by A traveller
Posted Aug. 19, 2024 on Expedia
The room needs an upgrade. The lamp shade had holes in it. Will I stay there again probably not
Comment from Hotel Management
Aug. 20, 2024 by Hotel Management , Hotel Management
Dear Donna, We appreciate your feedback and are sorry to hear that the condition of your room did not meet your expectations. We take comments like yours seriously and will address the issues with the lamp shade and the overall room upgrades to improve our guests’ experiences. We regret that your stay was less than satisfactory, and we hope to have the opportunity to provide you with a better experience in the future.Sincerely,Hotel Management
by A traveller
Posted Aug. 18, 2024
Very nice place
Comment from Hotel Management
Aug. 18, 2024 by Hotel Management , Hotel Management
Dear Larry, Thank you for your feedback! We are delighted that you received good service and that Sheila made a positive impression. At Extended Stay America, we aim to provide excellent service, and it is great to know we have succeeded. We look forward to welcoming you back for another great stay!Sincerely,Hotel management
by A traveller
Posted Aug. 17, 2024 on Expedia
Terrible experience
Comment from Hotel Management
Aug. 18, 2024 by Hotel Management , Hotel Management
Dear Rose, We regret to hear about your disappointing experience. Your feedback is invaluable, and we are committed to addressing the issues you encountered. We strive to provide a better experience for all our guests and hope you might consider staying with us again to see the improvements. Thank you for your feedback.Sincerely,Hotel Management
