Ratings based on 945 Guest Reviews
Hear it directly from our travellers
3.6 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Aug. 20, 2024 on Expedia
Comment from Hotel Management
Sep. 7, 2024 by Marie, Hotel Management
Dear Brian,Thank you for staying with us. We're sorry you were unhappy. Could you please provide us with more details about your stay so we can work on improving our services?
by A traveller
Posted Aug. 20, 2024 on Expedia
Very bad experienced my wife came and she was eaten by bed bugs
Comment from Hotel Management
Aug. 27, 2024 by Adeeb, Hotel Management
Dear Christian,Thank you for staying with us, we always prioritize our guests health and well being, with housekeepers applying bug sprays on each room prepared and would apologize for the inconvenience caused to your wife, we would like to assure you we would address your concern asap..
by A traveller
Posted Aug. 19, 2024 on Expedia
Comment from Hotel Management
Aug. 22, 2024 by Adeeb, Hotel Management
Dear Gerald,Thank you for staying with us, we appreciate your feedback.
by A traveller
Posted Aug. 15, 2024 on Expedia
Average hotel for the price you pay.
Comment from Hotel Management
Aug. 22, 2024 by Adeeb, Hotel Management
Dear Ammar,Thank you for staying with us, we appreciate your feedback.
by A traveller
Posted Aug. 14, 2024 on Expedia
I would return to this hotel again.
Comment from Hotel Management
Aug. 14, 2024 by Marie, Hotel Management
Dear Jonathan,Thank you for taking the time to post a review about your stay at the Hotel. I am happy to hear that everything went well during your stay. We do value your feedback and look forward to your next visit.
by A traveller
You won’t be disappointed
Posted Aug. 14, 2024 on HotelsIt was pleasant and peaceful… Excellent customer services for my 3 days
Comment from Hotel Management
Aug. 14, 2024 by Marie, Hotel Management
Dear Tamara,Thank you for taking the time to share your feedback with us. Our team here at Hotel Executive Suites strives to provide top guest service during your stay and I am pleased to hear you have enjoyed your stay with us here at Hotel Executive Suites. I hope to welcome you back again.
by A traveller
Okay stay.
Posted Aug. 13, 2024 on HotelsCheck in was quick and easy, the whole building & room is very outdated. You can just tell it hasn't been updated since the first ownership. I don't know if they are the first owners. The room was clean. Bed was comfy. It did what I needed for a weekend trip. Overall I slept good & no loud noises or disturbances. If you are looking for more updated modern hotel, this isn't it. If you are looking for comfy night & near the railway station to go to NYC this is it.
Comment from Hotel Management
Aug. 15, 2024 by Marie, Hotel Management
Dear Panhia,Thanks for staying with us , we appreciate your feedback!
by A traveller
Posted Aug. 13, 2024 on Hotels
Comment from Hotel Management
Aug. 13, 2024 by Marie, Hotel Management
Dear Donny,Thanks for staying with us, We appreciate your feedback.
by A traveller
Posted Aug. 12, 2024 on Expedia
I went to shower in my room and the hot water was not working I ended up taking a cold shower and when I mentioned it to the front desk they told me I had to wait 5 minutes for it to come on mind you I spent about 10 minutes in the shower and another 5 waiting outside of it and the staff was 0 help
Comment from Hotel Management
Aug. 13, 2024 by Marie, Hotel Management
Dear Elijah,We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
by A traveller
Posted Aug. 11, 2024 on Expedia
Wouldn’t stay here again. Staff was pretty rude.
Comment from Hotel Management
Aug. 13, 2024 by Marie, Hotel Management
Dear Emili,Thank you for taking the time to post a review about your stay at the Hotel. We do value your feedback and we’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.
