Note fondée sur 913 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,6 Service et personnel
3,3 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 17 nov. 2024
par un voyageur
Publié le 18 sept. 2024 sur Expedia
Roaches and scary area...
par un voyageur
Publié le 16 sept. 2024 sur Expedia
I like the room the bed is very comfy the staff are nice and smily the hotel is very quiet and calm
par un voyageur
Publié le 16 sept. 2024 sur Expedia
The hotel is very clean and very nice
par un voyageur
Publié le 13 sept. 2024 sur Expedia
Great nice hotel room is good staff friendly i love it
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Tianna RediResponse Specialist, Gestion de l’hôtel
Hello Hajar, Thank you for taking a moment to share your feedback regarding your recent visit at the Red Roof Inn PLUS+ Wilmington - Newark. It is so rewarding to read that you enjoyed the friendliness of our staff. It is our primary intention to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit.Please know that we value you as our guest and appreciate your business. We can’t wait to see you under our roof soon, where we can continue to offer you a clean, comfortable and a 5-star experience at an affordable price!Sincerely,TiannaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 13 sept. 2024 sur Expedia
I like the hotel is very nice clean and the room is good nice staff
Commentaires de Gestion de l’hôtel
16 sept. 2024 par Chirell RediResponse Specialist, Gestion de l’hôtel
Dear Hajar,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn PLUS+ Wilmington - Newark. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our nice staff, clean and good room. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRedRoof ManagementRediResponse Specialist
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Everything was good the hotel the area the room is wonderful staff are very nice
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Carla RediResponse Specialist, Gestion de l’hôtel
Dear Hajar, Thank you for taking the time to tell us about your experience at the Red Roof Inn PLUS+ Wilmington - Newark. I am glad to read that you were pleased with our hotel, the room and our staff. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your comments with us. We look forward to hosting you again in the future.Sincerely,CarlaRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 sept. 2024 par Xao RediResponse Specialist, Gestion de l’hôtel
Thank you for sharing your perfect rating with us, Michele. Our staff at the Red Roof Inn PLUS+ Wilmington - Newark was especially delighted to know that we earned this following your stay. We aim to deliver a positive experience to all our guests, so we were happy to know that you were satisfied with your stay. However, we would love to hear about your stay, so please feel free to share.Once again, on behalf of Red Roof, we would like to extend our gratitude for your rating. It would be our pleasure to host you under our roof again in the future.Appreciatively,XaoRed Roof ManagementRediResponse Specialist
par un voyageur
Publié le 11 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Sanesha RediResponse Specialist , Gestion de l’hôtel
Hello Margarita,Thank you for taking a moment to complete our survey. The staff at the Red Roof PLUS+ Wilmington - Newark and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely, Sanesha Red Roof Management RediResponse Specialist
par un voyageur
Publié le 10 sept. 2024 sur Expedia
The property was quiet calm and the room was very nice and clean the staff were friendly and helpful 🙏
Commentaires de Gestion de l’hôtel
11 sept. 2024 par Sashauna RediResponse Specialist, Gestion de l’hôtel
Dear Hajar,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF PLUS+ WILMINGTON - NEWARK. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the cleanliness of the room and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist
