Note fondée sur 523 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,4 Propreté de la chambre
4,4 Service et personnel
4,4 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 28 sept. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2019 par Mishko, Gestion de l’hôtel
Hello Denise
Thank you for taking the time to rate your recent stay with us, we really appreciate your feedback.
We sincerely hope to see you again soon.
Warm Regards
par un voyageur
Publié le 28 nov. 2024
par un voyageur
Publié le 10 oct. 2024 sur Expedia
Great stay
par un voyageur
Dumpster fire that should be avoided.
Publié le 6 oct. 2024 sur HotelsThis place is a dumpster fire. Walls are paper thin. The street traffic is so incredibly loud. It’s impossible to sleep & get rest due to all the noise. The front desk person Renata is unprofessional, nasty & aggressive. When we went down to ask why our key wasn’t working she accused us of not rechecking in for our stay. Why would we recheck in the hotel mid stay? Makes absolutely zero sense. Worst part was getting stuck for 45 minutes in their elevator that should be condemned. Front desk person called the elevator company not the fire department which was two doors down to get us out. We had to call 911 to get assistance. Absolutely no apology or effort to help adults struggling to breath in a cramped space. They would rather save money than address an emergency situation properly. This place is a disgrace.
par un voyageur
Cute and clean
Publié le 5 oct. 2024 sur HotelsCute, clean right near all the shopping and restaurants in Westfield. The elevator is a little old/sus so we only used it for luggage otherwise took the stairs. Bedroom was a great size, bathroom also very large and nice. Would stay here again.
par un voyageur
Publié le 2 oct. 2024 sur Hotels
Renata at the front desk was wonderful as were the rest of the staff! We will definitely be back!
par un voyageur
Publié le 1 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Nicole, Gestion de l’hôtel
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Clean and quiet spot
par un voyageur
Think twice before maing a reservation via Expedia
Publié le 28 sept. 2024 sur HotelsThe room on the second floor was noisy every step on the 3rd floor was heard as well as the nearby elevator and the ice machine. As i had asked a quiet room, i was upset. When i went back to thhe receptionist he told me he had other rooms but he was not allowed to move us because it was booked via expedia (hotels. Com). I told him i was willing to pay the difference in cash. He told me he can't. I was very upset and sfter looking i realized there is no way tl reach hotels.com
par un voyageur de WALTHAM
Publié le 18 sept. 2024 sur Expedia
Parking for hotel very tight and very limited. Accomodates about 12 cars. When asked if there was additional parking, hotel attendant said no that it was the only parking. Suspect there was more but attendant didn't know or share.
