Note fondée sur 156 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,0 Propreté de la chambre
2,4 Service et personnel
2,2 Confort de la chambre
2,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Horrible séjour
Publié le 4 janv. 2019 sur HotelsIl faisait très froid sans les chambres. Pas de chauffage. Le couloir était mieux chauffé. Par ailleurs, il n'y avait pas de couvertures adéquates , seulement des draps en plein hiver. Le réceptionniste n'a pas été à l'écoute de notre problème.
D'autre part, la maquette est très sale. On dirait qu'on n'y passe pas l'aspirateur.
Commentaires de Gestion de l’hôtel
8 janv. 2019 par Manager, Gestion de l’hôtel
It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
14 mars 2024 par Manager, Gestion de l’hôtel
Hello Sondy, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly to discuss any issues you may have encountered so we can address them appropriately.
par un voyageur
Publié le 5 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
8 févr. 2024 par Manager, Gestion de l’hôtel
Hello Thomaisina, We're sorry to hear that your experience at our hotel was not up to your expectations. We would appreciate it if you could reach out to us directly to provide more details about your stay so that we can address any concerns you may have had. We always strive to provide the best possible experience for our guests, and we value your feedback.
par un voyageur
Worst experience in life. Never again
Publié le 6 nov. 2023 sur HotelsIt was out dated smell horrible and the heat didn’t work and the bathroom didn’t have sink stopper in it my husband weddings ring fell down the drain. The toilet was so old the paint was coming off and you can see the brown. Drunks and drug people was on the property. We couldn’t open the window. Very unsafe. Feel that you will be robbed. The bed you can feel the string in it. And it definitely a rip off that’s why they only show the front as advertisement but it need to be closed down
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Manager, Gestion de l’hôtel
Hello Peay,Thank you for bringing these concerns to our attention. We apologize for any inconvenience you may have experienced during your stay. We appreciate your feedback and will certainly address these issues with our team to ensure a better experience for future guests. If you have any additional comments or questions, please contact our management directly.
par un voyageur
Publié le 6 nov. 2023 sur Expedia
Good deal for a quick stop, friendly front desk staff .
Commentaires de Gestion de l’hôtel
8 nov. 2023 par Manager, Gestion de l’hôtel
Hello Shaker,Thank you for choosing our hotel for your recent stay, for choosing us and for taking the time to share your feedback. We are thrilled to hear that you found our front desk staff to be friendly. We always strive to provide excellent service to our guests. We hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 16 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Manager, Gestion de l’hôtel
Hello Miguel,Thank you for your positive review! We're thrilled to hear that you enjoyed your stay with us. We hope to welcome you back again soon!
par un voyageur
Publié le 3 oct. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
25 oct. 2023 par Manager, Gestion de l’hôtel
Hello Travis, We are sorry to hear that you did not have a satisfactory experience at our hotel. We would appreciate more specific feedback to understand and address your concerns.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Wouldn’t recommend staying here.
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Manager, Gestion de l’hôtel
Hello Ian ,I am terribly sorry to hear of your disappointment with our hotel. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Thank you so much for taking the time to share and to give us the opportunity to address this error and make things right.
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
20 sept. 2023 par Manager, Gestion de l’hôtel
Hello Rihul, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.
par un voyageur
Publié le 17 sept. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
19 sept. 2023 par Manager, Gestion de l’hôtel
Hello octavia, Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.
