Note fondée sur 220 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,5 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
No elevator
Publié le 8 juin 2022 sur HotelsThe Punderson Lodge does not have an elevator. You have go up one flight of stairs and then back down another half-flight to get to your room. This is major points off.
par un voyageur
Publié le 12 avr. 2022 sur Hotels
par un voyageur
Publié le 27 déc. 2021 sur Hotels
Commentaires de Gestion de l’hôtel
27 déc. 2021 par Punderson Manor Team, Gestion de l’hôtel
Thank you very much for your feedback! We hope to see you again soon in the near future!
par un voyageur
Merry Christmas
Publié le 24 déc. 2021 sur HotelsIt was beautifully decorated for Christmas. The fireplaces were going and it felt warm and welcoming. The beds were uncomfortable. However the overall feel of the hotel overcame that 1 shortcoming. The service was very friendly and accommodating. Loved my stay
Commentaires de Gestion de l’hôtel
24 déc. 2021 par Punderson Manor Team, Gestion de l’hôtel
Hi Kelly! Thank you very much for your feedback! We are glad you enjoyed your stay and look forward to having you back on our property. We will let the team know of the bedding situation and see if we can some new beds in the near future. Have a Merry Christmas!
par un voyageur de Crestwood
Publié le 1 nov. 2021 sur Expedia
Second time staying here and enjoyed it just as much as the first time! It’s such a unique hotel and the location and views make it an exceptional hidden gem. I really enjoyed this visit having breakfast overlooking the lake.
Commentaires de Gestion de l’hôtel
1 nov. 2021 par Punderson Manor Team, Gestion de l’hôtel
Thank you for your feedback! We are glad you enjoyed your stay and hope to see you back again soon!
par un voyageur
Publié le 26 oct. 2021 sur Expedia
The quality of the food in the restaurant is exquisite and so is the waitstaff. The hotel and guest rooms are spotless, spacious and comfortable. The warm, friendly and accommodating desk staff makes you feel welcomed and will go above beyond to help you. I would gladly recommend this lovely hotel with a 5 star rating.
Commentaires de Gestion de l’hôtel
28 oct. 2021 par Punderson Manor Team, Gestion de l’hôtel
Thank you very much for your feedback and kind words! We are glad you enjoyed your stay and look forward to having you back on our property in the near future!
par un voyageur
Publié le 15 oct. 2021 sur Expedia
par un voyageur
Publié le 8 oct. 2021 sur Expedia
We had a great stay. The staff was very friendly and helpful. We were able to upgrade our room during check in. They even kept the pool open late so we could swim longer. We will definitely go back!!!
Commentaires de Gestion de l’hôtel
10 oct. 2021 par Punderson Manor Team, Gestion de l’hôtel
We are very glad you enjoyed your stay! We hope to see you again soon in the near future!
par un voyageur
Publié le 8 oct. 2021 sur Expedia
Very beautiful property. Breakfast staff seemed overwhelmed and frustrated but the rest of the staff was friendly. One issue was that there wasn’t an elevator made available (the room to get to it was kept locked) and we had to carry a lot up and down stairs. We were only given one roll of toilet paper for four people for two days and no extra trash bags. We had to request another roll of toilet paper and it took a couple of hours to receive. Restaurant and bar close early and vending only consists of chips and candy so not a lot of food options past 9pm. The property is also far from other restaurants and nobody would deliver while we were there. If they would stock the rooms a little better and either keep the restaurant open later or stock the vending machines better, it would have been perfect. But, overall, we had a lot of fun. Absolutely gorgeous hotel. The area around the back of the hotel and down by the dock is also really stunning.
Commentaires de Gestion de l’hôtel
10 oct. 2021 par Punderson Manor Team, Gestion de l’hôtel
Thank you very much for your feedback! We hope to see you again soon and glad you enjoyed your stay! We appreciate your patience with our current staff as we are understaffed and working to keep service our top priority. We will make a note of your suggestions to the rest of the team and work to make some changes.
par un voyageur
Publié le 2 oct. 2021 sur Expedia
We were supposed to stay in the lodge but they had no hot water. Water line break, so they put us in a cabin! Yay! It was wonderful!!
Commentaires de Gestion de l’hôtel
6 oct. 2021 par Punderson Manor Team, Gestion de l’hôtel
We apologize for the inconvenience but it sounds like everything worked out for the better! We hope to see you again soon and are glad you enjoyed your stay with us!
