Note fondée sur 393 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Wotif
Wonderful stay. Walking distance to beach, cafe, and IGA, family fun
Commentaires de Gestion de l’hôtel
20 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Jessica,Thank you so much for taking the time to write a review! We are so glad to read that you had a fantastic time with us on your recent stay here at Caves Coastal. We love that you enjoyed the location and nearby facilities, such as our gorgeous Caves Beach, the cafe and the IGA. We hope to see you again soon!Kind regards,Caves Coastal Team.
par un voyageur
Publié le 11 août 2024 sur Wotif
The bungalow we stayed in was absolutely first class.There was no breakfast offer which was disappointing and at dinner no quiet area if you are hard of hearing
Commentaires de Gestion de l’hôtel
12 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Richard,Thank you for your kind words about our bungalows! I am sorry that the absence of a breakfast option and the noise around the bistro area during dinner impacted your experience with us. We appreciate your feedback and will pass this along as we are always looking to enhance our venue! We understand the importance of a peaceful dining experience and will explore options to better accommodate these needs in the future.We look forward to welcoming you back in the future and providing you an even better experience with us!Kind regards,Caves Coastal Team.
par un voyageur
Publié le 11 août 2024 sur Expedia
It was my husbands bday, so they had indicated we would receive a villa with ocean views. We did, but it was further back and we could really see more villas in front of us with small glances of the ocean. So that’s why I gave it a 3. I think if we had of stayed in the bungalows, it was a 4/5 rating.
We then stayed at a place on the entrance and when I told them it was my husbands bday, they gave us a bottle of wine and a gift pack of snacks. Very nice. Caves did nothing, but that’s OK, I wasn’t expecting anything. But it is lovely when a hotel delights and surprises.
The villa we had was lovely inside. Two rooms with two king beds and two bathrooms. Very spacious. But it was freezing in the bedrooms. There was a gas heater and air conditioner in the lounge room (which was great) but we were freezing when you closed the doors to the bedrooms. Plus the light came in through the blinds, so little chance for a sleep in. Bit that’s being fussy. If you want a place with large beds and lots of room, then this is perfect.
There is no breakfast available, if you have an IGA near plus a lovely cafe. You’re also only a walk to caves beach, so that’s great.
Commentaires de Gestion de l’hôtel
17 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Alison,Thank you for taking the time to write a review on your recent stay with us here at Caves Coastal. We are so disappointed that we missed the opportunity to help celebrate your husband's birthday! I am glad to read that you enjoyed the internal setting of the Villa including the space and bedding as these are some of our properties' most renowned qualities! We are sorry to hear that you found the bedrooms to be colder than expected, we do understand how disappointing the cold air can be when going away and especially due to our beachside location it can be colder than usual. However, we are pleased to hear that you made use of the heating utilities provided in the villa. We thank you for your feedback, as it is because of reviews such as yours that we can make note on how we can improve. We look forward to having you stay with us again in the future!Kind regards,Caves Coastal Team
par un voyageur
Publié le 10 août 2024 sur Expedia
The property needs a lot of upgrading as the buildings are very rusted. The room could of had a toaster in it. Otherwise i quite pleasant stay
Commentaires de Gestion de l’hôtel
12 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Deborah, Thank you for reviewing your recent stay with us here at Caves Coastal. I am sorry to read that your stay wasn't perfect, however we are so thankful for your feedback as this will just help us to improve! Your suggestions regarding the upgrades and the toaster in the bungalows have been duly noted and will be immediately passed on to the rest of our team. Overall, I am glad you had a pleasant stay with us, we look forward to welcoming you back in the future!Kind regards,Caves Coastal Team.
par un voyageur de Sydney
Publié le 8 août 2024 sur Expedia
Very nice and relaxing ambiance! place ! Just need some renovations the rusty , the room have spider web!
Everything good and enjoyed!
Commentaires de Gestion de l’hôtel
9 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Ching,Thank you for taking the time to write us a review! I am so glad that you thoroughly enjoyed the calm atmosphere here at Caves Coastal. Thank you also for your feedback, this will absolutely be passed on to our lovely team. We look forward to welcoming you back!Kind regards,Caves Coastal Team.
par un voyageur
Publié le 4 août 2024 sur Expedia
Great spot for a weekend away. The winter sun warmed up the room in the morning and sitting on the deck was lovely. The staff were exceptionally good with their service and generosity. We enjoyed Sunday lunch with family and friends and wished we’d stayed another night.
Commentaires de Gestion de l’hôtel
5 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Simone,Thank you so much for taking the time to write a review on your recent stay with us. I am so pleased that you had a spectacular stay and enjoyed everything we have to offer here at Caves Coastal! We look forward to hopefully welcoming you back in the nearby future.Kind regards,Caves Coastal Team.
par un voyageur
Publié le 4 août 2024 sur Expedia
Great location, room is amazing
Really friendly staff.
Parking indoors
Great view
Thanks from NZ
Commentaires de Gestion de l’hôtel
5 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Dan,Thank you for sending through this review, we really appreciate it! I am so glad you enjoyed your recent stay with us, we look forward to seeing you again!Kind regards,Caves Coastal Team.
par un voyageur
Publié le 28 juill. 2024 sur Wotif
We were very happy with our stay. Great food and great vibes
Commentaires de Gestion de l’hôtel
1 août 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Karina,Thank you for your review! I am so glad to read that you had a great time on your recent stay with us here at Caves Coastal! We hope to have you stay with us again soon.Kind regards, Caves Coastal Team.
par un voyageur
Publié le 26 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
27 juill. 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi Keith,Thank you for taking the time to rate your recent stay with us! We are so pleased that you had an amazing stay. We hope to see you again soon!Kind regards,Caves Coastal Team.
par un voyageur
Publié le 21 juill. 2024 sur Expedia
We love staying here. Its just a shame to see the maintenance of the accommodation and restaurant not maintain a clean and up to date presence.
Rusted/mouldy Bangalows. Cobwebs all over the windows if you look up.
Its just a shame to see the place in its prime condition (i got married here) not to this standard.
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Caves Coastal Team, Gestion de l’hôtel
Hi James,Thank you for taking the time to make a review on your recent stay with us. We are so pleased that you keep making a return to us, and have had an overall positive experience with us recently. Please allow me to apologise for the condition of your Bungalow - this will absolutely be passed on to our team and I can assure you that this will be thoroughly improved on prior to your next stay with us.I really appreciate your feedback, we will ensure that this is taken into account.We hope to see you again soon in the nearby future!Kind regards, Caves Coastal Team.
