Note fondée sur 733 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 1 août 2024 sur Hotels
Hôtel pratique et propre pour une halte . Équipements ok parking ok.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Nathalie,Thank you for taking the time to share your feedback with us. Kind regards,IBNC
par un voyageur
Publié le 20 août 2024 sur Wotif
The ‘regular rubbish’ area was over flowing with bags of rubbish.
The staff wasn’t very talkative and I was quite turned off by this. An elder gentleman who checked in before me card wouldn’t work on the door to his room, he came back to reception and the lady rolled her. Eyes, it’s not hard to smile, smiles are free so is kindness.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Kellie,Thank you for taking the time to share your feedback with us. Your feedback will be shared with our team Kind regards,IBNC
par un voyageur
Publié le 18 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Paul,Thank you for taking the time to share your feedback with us.Kind regards,IBNC
par un voyageur
Publié le 11 août 2024 sur Wotif
Very easy check in & all staff (reception & housekeeping) were always friendly yet professional. Will stay again. Room was very clean.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Anthony,Thank you for taking the time to share your feedback with us.Kind regards,IBNC
par un voyageur
Publié le 10 août 2024 sur Expedia
Had sewerage smell in bathroom. Stains on doona cover. Milk in fridge frozen. Black mould in jug. Alarm went off on first night - continued for some time.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Jennifer.Thank you for sharing your feedback with us. Your feedback will be shared with our team to further improve our standards. We hope to have you book with us again in the near future.Kind regards,Ibis Budget Hotel, Newcastle
par un voyageur
A Poor Experience at the Ibis Newcastle NSW
Publié le 9 août 2024 sur Hotels
After alot of trouble with the rate quoted and charged and after complaining to the CEO I received a small refund and was told to book directly with ACCOR which was not available. I appreciated Hotel.com did the right thing & gave me the difference. I told everyone including the front desk as we were booking I am a regular patient at the local hospital and normally drive back and forth but this time had 2 appts back to back. I live in a rural community. However, when we checked in I specifically asked for a quiet room not facing the busy main road. We got a corner room facing the busy road and it was noisy all night. I'm sure the hotel was not full.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear guest,Thank you for taking the time to share your feedback with us.Kind regards,IBNC
par un voyageur
Publié le 8 août 2024 sur Wotif
Room was very cold / air conditioner did not work no extra quilts / very uncomfortable bed / very uncomfortable night / someone smoking in the room set off fire alarms so motel had to be evacuated at mid night / and yes it was warmer outside than in my room / very disappointing and uncomfortable stay
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear May,Thank you for taking the time to share your feedback with us.Kind regards,IBNC
par un voyageur
Publié le 8 août 2024 sur Wotif
Friendly and accommodating staff.
All I wanted was a room to sleep in and have a shower and this was perfect for that.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Steve,Thank you for sharing your feedback with us. We are glad to hear you found your stay accommodating & staff met your expectations. Your feedback will be shared with our team to further improve our standards. We hope to have you book with us again in the near future.Kind regards,Ibis Budget Hotel, Newcastle
par un voyageur
Publié le 7 août 2024 sur Wotif
Both afternoon and next morning front office personnel were great. They were helpful and friendly.
The option of having breakfast was great and the microwave facilities were a bonus. Thank you.
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Janene,Thank you for sharing your feedback with us. We are glad to hear you found your stay accommodating & staff met your expectations. Your feedback will be shared with our team to further improve our standards. We hope to have you book with us again in the near future.Kind regards,Ibis Budget Hotel, Newcastle
par un voyageur
Publié le 6 août 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 août 2024 par IBNC, Gestion de l’hôtel
Dear Kea-Ara,Thank you for taking the time to share your feedback with us. Your feedback will be shared with our team Kind regards,IBNC
