Note fondée sur 971 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,9 Propreté de la chambre
4,2 Service et personnel
3,7 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 avr. 2019 sur Hotels
Commentaires de Gestion de l’hôtel
28 avr. 2019 par Jo-Anne Ashby - General Manager, Gestion de l’hôtel
Dear Alexandre,
Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.
Sincerely,
par un voyageur
Publié le 24 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
25 sept. 2024 par -, Gestion de l’hôtel
Hello Josephine,Thank you for your review :) We hope to welcome you back again very soon.Kind Regards,JoshIbis Newcastle
par un voyageur
Publié le 19 sept. 2024 sur Hotels
par un voyageur
Publié le 17 sept. 2024 sur Hotels
par un voyageur
Publié le 11 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
12 sept. 2024 par -, Gestion de l’hôtel
Hello Lynne,Thank you for your review, we hope to welcome you back sometime in the near future. Warm Regards,JoshIbis Newcastle
par un voyageur
Publié le 3 sept. 2024 sur Wotif
Great place to stay close to everything
Commentaires de Gestion de l’hôtel
6 sept. 2024 par -, Gestion de l’hôtel
Dear Glyn,Thank you for your feedback! We’re delighted to hear that you found our location convenient and that our hotel was a great base for your stay. It’s wonderful to know that everything was within easy reach for you.We look forward to welcoming you back on your next visit. If there’s anything specific we can do to enhance your stay further, please let us know!Warm regards,Joshua BartonHotel Front Office ManagerIbis Newcastle
par un voyageur
Publié le 2 sept. 2024 sur Wotif
The shower floor needed to be cleaned better
Commentaires de Gestion de l’hôtel
6 sept. 2024 par -, Gestion de l’hôtel
Dear Robert,Thank you for bringing this to our attention. I’m sorry to hear that the cleanliness of the shower floor did not meet our usual standards. Your feedback is important, and we will address this issue with our housekeeping team to ensure it is resolved promptly.We appreciate your understanding and hope to have the opportunity to provide a better experience during your next stay. If you have any further concerns or suggestions, please don’t hesitate to reach out.Warm regards,Joshua BartonHotel Front Office ManagerIbis Newcastle
par un voyageur
Publié le 29 août 2024 sur Hotels
Disgusting. Wouldn't recommend at all.
Air conditioner filthy, bed uncomfortable, 2 pillows on bed, other pillows in cupboard, neede through out. All yellowing. Fridge not cleaned, covered in dust. Floor dirty. Bathroom, size of cruise ship bathroom.
Charging fees for parking for guests. $25 a night.
Avoid
par un voyageur
Publié le 26 août 2024 sur Wotif
Highly recommended .... staff were great and accommodating ... Should I return to Newcastle I have no hesitation in staying at Ibis again. Thankyou Ibis Tram
Commentaires de Gestion de l’hôtel
30 août 2024 par -, Gestion de l’hôtel
Dear Steve,Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay with us and that our team made a positive impression. It’s fantastic to know that you would choose to stay with us again if you return to Newcastle.Your kind words are greatly appreciated, and we look forward to welcoming you back in the future. If there’s anything specific you need or any way we can make your next stay even better, please don’t hesitate to let us know.Thank you once again for your support!Warm regards,Joshua BartonHotel Front Office Manager
par un voyageur
Publié le 25 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
30 août 2024 par -, Gestion de l’hôtel
Hello Ana Marie,Thank you for your positive review! We hope to welcome you back sometime in the near future,Warm Regards,Joshua BartonHotel Front Office Manager
