Avis Lake Macquarie Waterfront Home with jetty

Julie, this isn't a hotel, it is our house which we rent out sometimes. Both TV's work, 2nd fridge that is left empty, built-ins do have clothes in as we live here and it isn't a hotel as above. We called you numerous times/text you and even messaged you on this site to see if everything was ok.. Maybe if you had responded or answered the call, you could have let us fix it instead of putting out such awful comments.

Very lovely friendly family. The ones you want renting your house. Come back any time.

Thanks Thomas. Thanks for your comments. It is a very special house as you said when you first messages me after walked in. Thank you for being such great guests. My neighbours said they didn't hear anything so that was fantastic. Come back anytime

Having had our house on this website for 2 years, it has always received very positive reviews with no one ever complaining like this guest. A very rude and derogatory lady who was never going to be pleased and, I would say, complains about everything. As the house is rented out, we rely on our team to keep everything running smoothly. They arrived to meet up with her within just over an hour of her call and looked to placate her but even the head of the team called frustrated that "nothing will please this woman - she's rude and very unpleasant to deal with and is coming up with pure rubbish" I feel extremely saddened that these people insist on turning a great experience into something that is so negative in their own head and then write such rubbish about it. This lady needs to learn to smell the roses and appreciate the beauty around her instead of trying to find ANYTHING at all to try and attack people. As for the rudeness and unpleasantness, there are courses for this - teaching acceptable behaviour when dealing with others!!!!