Note fondée sur 978 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
4,1 Service et personnel
3,6 Confort de la chambre
3,3 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 21 sept. 2024 sur Expedia
Parking is terrible, I don't want to park on the street overnight it doesn't feel safe.
The bathrooms are outdated, the carpet isn't great. The pool closes too early at night and there's no gym. Not what I'd expect from a Mercure more like an Ibis.
Commentaires de Gestion de l’hôtel
2 oct. 2024 par Reception , Gestion de l’hôtel
Dear Jade, thankyou for your comments.
par un voyageur
Publié le 15 sept. 2024 sur Wotif
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Karen, Gestion de l’hôtel
Hi GailThank you for choosing to stay with us. We look forward to hosting you again
par un voyageur de Surrey Hills
Publié le 15 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2024 par Karen, Gestion de l’hôtel
Hi SharonThak you for choosing to stay with us. We look forward to hosting you again
par un voyageur
Publié le 8 sept. 2024 sur Wotif
My partner and i had an amazing stay, everyone was kind and friendly and helped us with any and all questions that we had. We will definitely be back
Commentaires de Gestion de l’hôtel
8 sept. 2024 par Mercure Newcastle Team, Gestion de l’hôtel
Dear Kirsten,We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Queenie
par un voyageur
Publié le 1 sept. 2024 sur Expedia
Mercure Newcastle is a good option for travelling with family.
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Mercure Newcastle Team, Gestion de l’hôtel
Hello Neha, Thank you for your time and review. We wish to welcoming you again in the near future.Kind regards,Queenie
par un voyageur
Publié le 25 août 2024 sur Wotif
Good, clean value for money option for those not wanting prime waterview locations. Easy walk to Honeysuckle. Friendly welcome, simple easy access to car park, close to supermarket, eateries etc.
Commentaires de Gestion de l’hôtel
26 août 2024 par Queenie, Gestion de l’hôtel
Hello Wilma, Thank you for your review and time. We are happy to hear that you enjoyed your stay. Kind regards,Queenie
par un voyageur
Publié le 24 août 2024 sur Wotif
it is close to town, serviceable and staff were helpful.
Commentaires de Gestion de l’hôtel
26 août 2024 par Queenie, Gestion de l’hôtel
Hello Paula, Thank you for your time and review. We look forward to welcoming you again in the near future. Kind regards, Queenie
par un voyageur
Publié le 15 août 2024 sur Hotels
Bathroom needs renovations cracked tiles in bath/ shower area near taps fixed with no more gaps not replaced. Overall batheroom needs renovation other than than that room comfortable.
Commentaires de Gestion de l’hôtel
18 août 2024 par Queenie, Gestion de l’hôtel
Hello Simon, Thank you for your time and feedback. We will pass to our maintenance team to follow up the concerns related to the bathroom. We wish you see you again to show our improvement. Kind regards, Queenie
par un voyageur
Publié le 1 août 2024 sur Wotif
Very handy central location. Everything a short walk away.
The staff were very helpful.
Commentaires de Gestion de l’hôtel
2 août 2024 par Queenie, Gestion de l’hôtel
Hello Andy,We very much appreciate your comments regarding your stay at the Mercure Newcastle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Queenie
par un voyageur
Publié le 1 août 2024 sur Expedia
Always great here
Commentaires de Gestion de l’hôtel
2 août 2024 par Queenie, Gestion de l’hôtel
Hello Anthony, Thank you for your time and review. We look forward to seeing you soon. Kind regards, Queenie
