Ratings based on 430 Guest Reviews
Hear it directly from our travellers
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 31, 2024 on Expedia
Amazing service, we had a very pleasant stay
Comment from Hotel Management
Apr. 4, 2024 by Lee , Hotel Management
That's wonderful to hear! We're thrilled that you had a pleasant stay and received amazing service during your time at the Quest Newcastle. If you ever need assistance with anything else or if you plan to visit again in the future, don't hesitate to reach out. We're here to help!Many thanksLeeGM
by A traveller
Posted Feb. 24, 2024 on Hotels
The room is very clean and the staff is extremely friendly. The hotel is close to all facilities and Newcastle light rail station
Comment from Hotel Management
Feb. 27, 2024 by Lee, Hotel Management
Dear Song thanks so much for the great score and feedback we really appreciate it we look forward to seeing you back !!Kind regards LeeGM
by A traveller
Posted Feb. 19, 2024 on Expedia
The hotel is right in the heart of the city. The room was spacious and clean, and had its own balcony area. The furniture was modern and new-ish.
Comment from Hotel Management
Feb. 22, 2024 by Lee, Hotel Management
Dear Mehmetthanks for the great scores and feedback we really appreciate it !!we look forward to welcoming you back!Kind regards LeeGM
by A traveller
Spacious, comfortable but questionable deposit
Posted Feb. 19, 2024 on HotelsRoom was incredibly spacious. Had everything we needed for a comfortable stay. Pool was comfortable and relaxing. Pool towels are a little small as they barely wrap around an adult. The deposit is an inconvenience as they still get an imprint of your credit card like every other hotel. For an overnight stay, the deposit is a bit much.
Comment from Hotel Management
Feb. 22, 2024 by Lee, Hotel Management
Dear Aaronthanks for the great scores and feedback we really appreciate it !!I apologise for the towel issues, we will investigate to see what can be done to improve this we look forward to welcoming you back!Kind regards LeeGM
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Lee , Hotel Management
thanks for the great score MichelleWe look forward to seeing you back RegardsLeeGM
by A traveller
Posted Jan. 28, 2024 on Wotif
Birds were loud in the trees outside and bird crap everywhere
Comment from Hotel Management
Jan. 30, 2024 by Lee, Hotel Management
Dear Corey thanks for the feedback , we do clean on a regualr basis up after the birds however as you can imagine it is ongoing and with the recent storms we have found their population has increased close to the property i hope everything else was suitable during your stay Many thanksLeeGM
by A traveller
Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by Lee, Hotel Management
thanks for the great score AaronWe look forward to seeing you back Kind regards LeeGM
by A traveller
Posted Jan. 22, 2024 on Lastminute
Comment from Hotel Management
Jan. 22, 2024 by Lee, Hotel Management
Thanks for the great score Maria we look forward to welcoming you back !Kind regards LeeGM
by A traveller
Posted Jan. 17, 2024 on Wotif
Comfortable
Comment from Hotel Management
Jan. 22, 2024 by Lee, Hotel Management
thankyou so much for the great score Melissawe appreciate the feedback and look forward to welcoming you back Kind regards LeeGM
by A traveller from Lindfield
Posted Jan. 12, 2024 on Expedia
Great spot to all transport links
Is a little noisy sat nights
Good size apartment
Plumbing a little outdated gets super hot if someone else turns water on while in shower like extremely burning hot
Comment from Hotel Management
Jan. 16, 2024 by DanielGM, Hotel Management
Hi Aza, Thanks you for provided such important feedback, we will certainly investigate the water issue to ensure that is rectified. We are located very central to all the local restaurants and bars with the light rail across the road for easy access to the beach and main interchange line. We look forward to welcoming you back soon.
