Note fondée sur 922 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 sept. 2024 sur Wotif
Really enjoyed our stay. Very relaxing chilled out vibe about this place.
par un voyageur
Publié le 2 sept. 2024 sur Wotif
par un voyageur
Publié le 24 août 2024 sur Wotif
City centre, easy access to beach, we are lucky to have coastal view.
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Jodie , Gestion de l’hôtel
Hey Yvon We are delighted that you found our location ideal for exploring the Newcastle, and we cannot wait to welcome you back.Warmest regards,Jodie @ Reception
par un voyageur
Publié le 16 août 2024 sur Expedia
とてもよかったです。
par un voyageur
Publié le 14 août 2024 sur Wotif
It was a huge room and balcony with a fantastic view and a very comfy bed! loved it!
par un voyageur
Publié le 3 août 2024 sur Expedia
The staff at reception went out of their way to help me, obtained parking closer to the lift. Lovely to get the little goodie bags & welcome note in the cute little apartment. Good view too!
Commentaires de Gestion de l’hôtel
6 août 2024 par Jim, Gestion de l’hôtel
Hi Gabrielle, Thank you for your lovely feedback! I’m glad to hear our reception staff were able to assist you with parking and that you enjoyed the goodie bags and welcome note. It’s wonderful that you liked the view and the apartment. We look forward to hosting you again!Cheers,Jim McGrathHotel Manager
par un voyageur
Publié le 22 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Jim, Gestion de l’hôtel
Hi Dong, Thank you for your positive feedback! I’m delighted to hear that you had a great experience and enjoyed the amenities and services we offer. We look forward to welcoming you back on your next visit!Cheers,Jim McGrathHotel Manager
par un voyageur
Publié le 21 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 août 2024 par Jim, Gestion de l’hôtel
Hi Cara,Thank you for your positive feedback! I’m delighted to hear that you had a great experience and enjoyed the amenities and services we offer. We look forward to welcoming you back on your next visit!Cheers,Jim McGrathHotel Manager
par un voyageur de Minto
Publié le 23 juin 2024 sur Expedia
LOVE staying at Terminus apartments. I stay regularly for business. Customer service from the “Dream Team” is always personalised and genuine.
Great location, funky apartments and great showers!
Commentaires de Gestion de l’hôtel
6 août 2024 par Jim, Gestion de l’hôtel
Hi Yvette, Thank you for your fantastic review! I’m thrilled to hear that you love staying at Terminus Apartments and that our “Dream Team” continues to provide you with personalized and genuine service. It’s great to know you enjoy the location, the funky apartments, and the great showers. We look forward to your next visit!Cheers,Jim McGrathHotel Manager
par un voyageur
Publié le 16 juin 2024 sur Wotif
I did wonder if the bedsheets were changed before we arrived. My son found a hair scrunchie (hair still attached) in between the fitted and top sheet. My other son’s top sheet had an oily looking stain directly up top and a small lipstick stain (??) on his pillow. (I took photos.)
Other than that, it was ok. Oh, the water pressure in the shower was awesome!
Commentaires de Gestion de l’hôtel
17 juin 2024 par Jim, Gestion de l’hôtel
Dear Adam, Thank you for sharing your feedback regarding your recent stay at Terminus Apartment Hotel. We sincerely apologize for the issues you encountered with the cleanliness of the bedsheets in your room.We understand your concern and regret any discomfort or inconvenience caused by these oversights. Please rest assured that we take cleanliness and hygiene very seriously, and we will address this matter with our housekeeping team to prevent recurrence.We appreciate your positive comment about the water pressure in the shower and are glad you enjoyed this aspect of your stay.Once again, we apologize for the shortcomings you experienced and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Jim McGrathHotel Manager
