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Holiday Inn Express Newcastle City Centre, an IHG Hotel

3.0 star property
3-star hotel near St. James' Park

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Newcastle City Centre, an IHG Hotel

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Bar (on property)
Point of interest
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • O2 Academy Newcastle
    ‪5 min walk‬
  • Chinatown
    ‪5 min walk‬
  • Eldon Square Shopping Centre
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

Newcastle City Center stay.With a stay at this Newcastle City Center hotel, you'll be steps from Life Science Centre and Newcastle-upon-Tyne Discovery Museum. Newcastle-upon-Tyne St. Mary's Cathedral and Mill Volvo Tyne Theatre are also within half a mile (1 km).

What's nearby

  • St. James' Park - 10 min walk
  • Newcastle-upon-Tyne Theatre Royal - 11 min walk
  • Utilita Arena Newcastle - 13 min walk
  • The Glasshouse - 19 min walk
  • Quayside - 3 min drive

Getting around

  • Newcastle Central Station - 4 min walk
  • Central Station - 5 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Dog & Parrot - ‬1 min walk
  • ‪360 Sky Lounge - ‬3 min walk
  • ‪Persia - ‬1 min walk
  • ‪The Yard - ‬2 min walk
  • ‪Lane7 - ‬2 min walk

About this property

Holiday Inn Express Newcastle City Centre, an IHG Hotel

3-star hotel near St. James' Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre, an IHG Hotel also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Newcastle City Centre, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 499 ft (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 36
  • Handrails in hallways
  • Hallway handrail height (inches): 34
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre an IHG Hotel
Holiday Inn Express Newcastle City Centre, an IHG Hotel Hotel

Holiday Inn Express Newcastle City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1004 reviews" "
Rating 8 - Good. 348 out of 1004 reviews" "
Rating 6 - Okay. 53 out of 1004 reviews" "
Rating 4 - Poor. 16 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our o/n stay in. Holiday Inn express Newcastle. Clean comfortable and very friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Barney

Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, great facilities but wasn't happy with the parking as it was in the building next door and was very expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable stay
Comfortable clean room, shower wasn’t great but for an overnight stay is just fine. Staff gave great service and breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attitude woman receptionist
The lady receptionists was rude when i booked in when my colleagues had already booked in the day before and spoken with Micky to confirm when i arrived to meet with my friends the women said that nothing is had been arranged When we spoke with Micky who was very professional sorted it out Thanks for Micky our stay was wonderful
Stayed 1 night in Oct 2024

8/10 Good

Norman

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for everything
Stayed 1 night in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base in Newcastle city centre.
Very friendly staff. Room was compact but very nice. I did find the ac a little confusing and would have liked more light in the room and an outlet for charging on both sides of the bed, but minor quibbles.
Stayed 2 nights in Sep 2024

8/10 Good

Jane

Stayed 2 nights in Sep 2024

8/10 Good

mooly

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station, and the room is spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice hot powerful shower and they got us in last minute after a vrbo booking let us down
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and helpful staff, very convenient position, good rooms, great wifi.
Stayed 10 nights in Aug 2024

10/10 Excellent

Janice

Had a very comfortable stay. Staff very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely wonderful people. Friendly and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
Stayed 1 night in Aug 2024

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently situated for access to shopping and dining places
Stayed 1 night in Jul 2024

8/10 Good

JIAYIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 14 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Nihad

Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 3 nights in Jul 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Giovanni

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GOOD!
Very good & happy to stayed in
Stayed 1 night in Aug 2024

2/10 Terrible

aroosha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the worst experience to stay in holiday inn Newcastle the room was booked for family of 4 and a baby. But the room we were given with one double bed and one sofa bed and given cot for us to setup ourselves but the room size was so small that even with the sofa bed there was barely any space to walk without banging into table or chair my son hit his head twice with the table as the sofa bed was extended underneath the table and we couldn't use cot as there was absolutely no space where we can fit that thing. In the morning breakfast was already finished and not refilled and was told that it's finished and they can't give us any. If you travelling with family definitely not the hotel for you. The only good things was all restaurants were nearby but my trip was ruined anyways so wasn't even interested in that.
Stayed 3 nights in Jul 2024