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Holiday Inn Express Newcastle City Centre by IHG

3.0 star property
3-star hotel near St. James' Park

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Photo gallery for Holiday Inn Express Newcastle City Centre by IHG

Exterior
Desk, iron/ironing board, free WiFi, bed sheets
Point of interest
Point of interest
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • St. James' Park
    ‪10 min walk‬
  • Utilita Arena Newcastle
    ‪13 min walk‬
  • Quayside
    ‪3 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

Newcastle City Center stay.With a stay at this Newcastle City Center hotel, you'll be steps from Newcastle-upon-Tyne Discovery Museum and Life Science Centre. Newcastle-upon-Tyne St. Mary's Cathedral and O2 Academy Newcastle are also within half a mile (1 km).

What's nearby

  • St. James' Park - 10 min walk - 0.8 km
  • Newcastle-upon-Tyne Theatre Royal - 12 min walk - 1.0 km
  • Utilita Arena Newcastle - 13 min walk - 1.1 km
  • Northumbria University - 16 min walk - 1.4 km
  • Quayside - 3 min drive - 2.1 km

Getting around

  • Newcastle Central Station - 4 min walk
  • Central Station - 5 min walk
  • Newcastle Intl. Airport (NCL) - 19 min drive

Restaurants

  • ‪The Dog & Parrot - ‬1 min walk
  • ‪360 Sky Lounge - ‬2 min walk
  • ‪Persia - ‬1 min walk
  • ‪The Yard - ‬2 min walk
  • ‪Lane7 - ‬2 min walk

About this property

Holiday Inn Express Newcastle City Centre by IHG

3-star hotel near St. James' Park
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi and wired Internet are free in public spaces.

The business-friendly Holiday Inn Express Newcastle City Centre by IHG also features a vending machine, coffee/tea in a common area, and express check-out.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 130 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2005
  • Buffet breakfast (free)
  • Deli
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Express Newcastle City Centre by IHG offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English

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includes taxes & fees
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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Handrails in hallways (34 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, and mobile payments. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Newcastle City Centre
Express Newcastle City By Ihg
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre by IHG Hotel
Holiday Inn Express Newcastle City Centre an IHG Hotel

Holiday Inn Express Newcastle City Centre by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 571 out of 1001 reviews
Rating 8 - Good. 339 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 19 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mature Rugby Supporters.
We were 4 mature Rugby supporters from Newport staying in Newcastle for a European Cup rugby match. We were looking for a hotel near the centre and this fitted the bill perfectly. The staff were welcoming, friendly and helpful and the rooms were clean and perfectly adequate for 3 nights stay. Breakfast was very good and well stocked with the usual food from the continental menu or the English choice and you could have as much as you wanted. Location was easy to walk around city centre and 5 mins to central station.
Stayed 3 nights in Dec 2024

10/10 Excellent

Corin

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel!
Stayed 1 night in Dec 2024

8/10 Good

rachel

Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I found lacking was the quality of the breakfast, good options but only just passable for eating, cold beans, claggy eggs, over-stood ‘hard’ hash browns & ultra cheap sausage Otherwise everything was great 👍
Stayed 1 night in Nov 2024

6/10 Okay

Miss Morag

Stayed 1 night in Dec 2024

6/10 Okay

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel - be aware of external noise
Just returned from a weekend break in Newcastle. Hotel was spotless and had a central location, convenient for the station, shopping, restaurants and pubs. Decent breakfast.There was a bit of external noise from the inevitable police/ambulance sirens and the usual stag and hen parties returning in the early hours, which is typical of many city centres. Service was good, barring one member of the bar staff who thought their priority was to replenish the fridges rather than serve their only customer (me). "I'll be with you in a minute" after ignoring me for a couple on mins while filling the first fridge, then going onto start filling a second one, before I decided not to bother buying a drink there. I wonder if they would consider saying the same thing to a fridge, "I'll be with you in a minute, while I serve this customer"? No, I thought not. I'd hope it was a one-off.
Stayed 2 nights in Nov 2024

6/10 Okay

Bernadette

Stayed 1 night in Nov 2024

8/10 Good

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very handy for what wanted to
Stayed 1 night in Nov 2024

10/10 Excellent

Eileen, Ballyclare

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, we loved everything about it. Excellent room, breakfast, location, staff and facilities!
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Yikallo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are incredibly friendly and helpful, can’t do enough for you in fact. The hotel is convenient for buses the train station and walking to the city centre. Rooms are on the smallish side but good value and the bedding and towels almost sparkle they are so white. The complimentary breakfast is not the best breakfast you’re ever going to have but is fresh and plentiful. Overall a great place to stay, made amazing by its staff.
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome and a great central location, very comfortable bed and a great shower! What more could you want
Stayed 1 night in Nov 2024

10/10 Excellent

Hem Raj

Liked: Cleanliness, property conditions & facilities, room comfort
Quiet and comfortable
Stayed 3 nights in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stay overall was great, just beds need to be bigger.
Stayed 1 night in Nov 2024

10/10 Excellent

Catrina

Stayed 1 night in Oct 2024

10/10 Excellent

Ilyas

Liked: Amenities, property conditions & facilities
It did exactly what it said on the tin. Clean rooms. Polite staff. Few minute walk from town and st James's park. Good breakfast options
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Not too bad at all. But there was no water when we arrived and it took a few hours to get it back!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendlyn staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Receptionist male and female so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel. Absolutely spotless. Lovely room. Really friendly staff. Travelling alone and felt super safe in hotel and surrounding area. Will definitely stay there next time I'm in Newcastle.
Stayed 1 night in Oct 2024