Note fondée sur 950 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,6 Service et personnel
4,4 Confort de la chambre
4,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 14 août 2024 sur Hotels
Room 337 was very quite. Room 339 was very noisy with air conditionning noise during the night, despite it was off. Shower of room 337 was not very clean (black molds at various locations). Breakfast very good (top quality yogourt, good croissant, orange juice used to be far better but new one orange juice just normal, fruits, english breafast top chef) . Sealing of room door just not existing thus noise from corridor in the room.
Commentaires de Gestion de l’hôtel
19 août 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Thank you for taking the time to leave us a review. Your feedback is valuable to us. I have passed on your comments to both housekeeping & maintenance. We're glad you enjoyed your breakfast and have passed on your compliments. We hope that despite the issues you faced, you will join us again.
par un voyageur
Publié le 21 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
25 mars 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Dear Rosario, Thank you for taking the time to leave us a review. We're glad to see that you enjoyed your stay. Kind regards, Bernie Reservations
par marc-andre de montreal
hotel des plus agreable
Publié le 31 mai 2015 sur HotelsBonne situation, centre ville personnel des plus aimables, bon dejeuner...
Commentaires de Gestion de l’hôtel
7 juin 2015 par Paul Borg, Gestion de l’hôtel
Thank you for the kind review.
I do hope we see you again soon.
Kindest regards,
Paul Borg- General Manager
Recommandé
pour Tout le mondepar Phillip de Paris
Great hotel in the center of Newcastle
Publié le 5 avr. 2014 sur Expedia
Pour : Staff, comfort, style, location.
The hotel is very well located. The reception staff were pleasant and very helpful. They offered advice on restaurants, sightseeing and shopping. The room was comfortable, stylish and quiet.
par un voyageur
Not going back
Publié le 25 sept. 2024 sur HotelsRoom looked nice enough although check in took a while as they weren’t sure what rooms were free, bathroom had towel rail hanging off a looked very tired an in need of an upgrade. The most annoying was that we booked a king room an it was 2 single beds pushed together and they were not fixed so when you rolled over in the night they slid apart which was a nightmare….
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Hi Luke,Thank you for taking the time to leave some feedback regarding your recent stay with us. I'm sorry to see that you do not plan to stay again after experiencing some issues with your room.We are currently in the process of refurbishing all of our rooms, so if you do choose to stay again and book a refurbished room, I hope you will see a much improved experience.Kind regards,Freya Reservations
par un voyageur
Publié le 23 sept. 2024 sur Expedia
All very good.THANKYOU.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We're so glad you enjoyed your stay with us
par un voyageur
Excellent central Newcastle base
Publié le 23 sept. 2024 sur HotelsGreat location, easy check-in, any issues dealt with quickly and efficiently, comfy bed, excellent shower, good hairdryer, nice bar area.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We're so glad you enjoyed your stay and that the issues you encountered were resolved.
par un voyageur
Publié le 21 sept. 2024 sur Expedia
The hotel restaurant was amazing
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Thank you for taking the time to leave us a review! We're so glad you enjoyed your stay
par un voyageur
Publié le 15 sept. 2024 sur Expedia
We paid a lot of money for our 2 night at the Hotel and we were not impressed. For a start they gave us a room with 2 singles beds when i had booked a King size. Room was not clean. The safe and TV had chewing gum on them. After 5 times of complaining nothing was done. It was not until last moment that something was done. The room was not cleaned properly.
Would not recommend this hotel and we will be writing to Head Office with a formal complaint.
Commentaires de Gestion de l’hôtel
24 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Thank you for taking the time to leave us a review. I'm so sorry to hear you had a less than satisfactory stay. I will pass your comments on to management. Don't hesitate to reach out to us to discuss if you haven't already. Your feedback is important to us.
par un voyageur
Publié le 11 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 sept. 2024 par Hotel Indigo Newcastle, Gestion de l’hôtel
Hi Steve. We're so glad you enjoyed your stay with us! Thank you for taking the time to leave us a review. We hope to see you again!
