See all properties

Malmaison Newcastle

4.0 star property
4-star boutique hotel near Quayside

Choose dates to view prices

Photo gallery for Malmaison Newcastle

Signature Suite
Cocktail bar
Aerial view
Cocktail bar
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Spa
  • Air conditioning

Explore the area

Map
104 Quayside, Newcastle-upon-Tyne, England, NE1 3DX
  • Quayside
    ‪1 min walk‬
  • The Glasshouse
    ‪6 min walk‬
  • St. James' Park
    ‪5 min drive‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪17 min drive‬

Room options

View all photos for Bridge View Twin

Bridge View Twin | View from room

Bridge View Twin

  • 18 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 26 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Queen Bed

View all photos for Bridge View Room

In-room safe, desk, blackout drapes, iron/ironing board

Bridge View Room

  • 18 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Deluxe Bridge View

Club Deluxe Bridge View

Club Deluxe Bridge View

  • 25 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Suite

Signature Suite

Signature Suite

  • 4 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite

Suite

Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room

View from room

Standard Double Room

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Double

Standard Double Double

Standard Double Double

  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe

Club Deluxe

Club Deluxe

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

Ad
Front of property

Hampton By Hilton Newcastle

Newcastle City Center
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
4.3 out of 5, Excellent, 1,012 reviews
The price is CA $104
CA $125 total
includes taxes & fees
May 26 - May 27
Hampton By Hilton Newcastle

About the area

Newcastle-upon-Tyne

Quayside stay.With a stay at this Quayside hotel, you'll be steps from Quayside and Gateshead Millennium Bridge. BALTIC Centre for Contemporary Art and The Glasshouse are also within half a mile (1 km).

What's nearby

  • Quayside - 1 min walk - 0.2 km
  • The Glasshouse - 6 min walk - 0.5 km
  • Northumbria University - 9 min walk - 0.8 km
  • University of Newcastle-upon-Tyne - 3 min drive - 2.4 km
  • St. James' Park - 5 min drive - 2.9 km

Getting around

  • Manors Station - 9 min walk
  • Manors Station - 10 min walk
  • Newcastle Intl. Airport (NCL) - 17 min drive

Restaurants

  • ‪Pitcher & Piano Newcastle - ‬2 min walk
  • ‪The Glasshouse - ‬12 min walk
  • ‪Aneesa's - ‬3 min walk
  • ‪Khai Khai - ‬6 min walk
  • ‪Nancy's Bordello - ‬8 min walk

About this property

Malmaison Newcastle

4-star boutique hotel near Quayside
Malmaison Newcastle offers its guests a full-service spa and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Event space at this hotel measures 1259 square feet (117 square meters) and includes conference space. The eco-certified Malmaison Newcastle also features tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Newcastle-upon-Tyne hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 9 levels
  • 1259 sq ft of conference space
  • 117 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Malmaison Newcastle offers 122 accommodations with safes and coffee/tea makers. Plasma televisions come with premium satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Newcastle-upon-Tyne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Italian, Polish

Similar properties

Reception

INNSiDE by Meliá Newcastle

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.8 out of 5, Exceptional, 749 reviews
The price is CA $142
CA $171 total
includes taxes & fees
May 23 - May 24
INNSiDE by Meliá Newcastle

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (GBP 10 per night)

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 23 for adults and GBP 11 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Plasma TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 23 for adults and GBP 12 for children
  • Self parking fee: GBP 10 per night
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Malmaison Hotel
Malmaison Hotel Newcastle
Malmaison Newcastle
Newcastle Malmaison
Malmaison Newcastle Hotel Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel
Malmaison Newcastle Newcastle-upon-Tyne
Malmaison Newcastle Hotel Newcastle-upon-Tyne

Malmaison Newcastle Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 653 out of 1008 reviews
Rating 8 - Good. 221 out of 1008 reviews
Rating 6 - Okay. 83 out of 1008 reviews
Rating 4 - Poor. 31 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Andrew

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Not my favourite Malmasion Hotel

Staff are very hit and miss, bar staff and restaurant couldn’t be more helpful however, bar manager was the most miserable stuck person I’ve came across in hospitality and reception staff are also hit and miss.
Stayed 2 nights in Feb 2025

10/10 Excellent

Stuart

Lovely hotel, great staff who were very helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Alison

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rachael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well situated for Newcastle town centre

Newcastle was great, the hotel was well situated parking was easy, only thing was there was no real Spa only a dry sauna & the gym was disappointing
Stayed 1 night in Feb 2025

10/10 Excellent

Bethany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Graeme

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Good location plenty of bars and places to eat nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

lindsey

Stayed 1 night in Feb 2025

2/10 Terrible

Carolyn

Stayed 1 night in Feb 2025

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Romantic night

Beautiful hotel and room. So comfortable, there was an issue in the morning however the GM handled the situation excellent. Lovely location, breakfast great . Will stay again
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Alistsir

Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay spoilt by one other ladie staying at the hotel, on 3 occasions on leaving and entering the hotel the lady would shout abusive comments and strange noises at us, it was reported to staff but when returning later on she done it again white smoking at the main entrance,not sure if drunk or drugs very off putting when you work hard to pays and treat yourself and someone has to spoil it and cause your anxiety to spark as she was constantly around the exi/entrance, ,such a shame as no security about
Stayed 1 night in Jan 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Birthday stay

Amazing trip we booked due to last minute cancellation of our flight to Dublin. It was my partners birthday so sorted something very quickly. Staff were great, suite was great can’t complain one bit .
Stayed 2 nights in Jan 2025

10/10 Excellent

Mrs J J

Stayed 1 night in Jan 2025

10/10 Excellent

Andrew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Libbi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

ANDREW

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely Hotel. Club Delux Suite was amazing.
Stayed 1 night in Jan 2025

10/10 Excellent

Joe

Travelled with partner
Liked: Amenities
Staff were warm and welcoming. The room was spotless which made for a really enjoyable stay
Stayed 1 night in Jan 2025

6/10 Okay

John

Business traveller
Liked: Cleanliness, room comfort
Booked as it said it had a gym which turned out to be a room on the 4th floor with a couple of machines. Parking was £10 a night on the top floor of the multi storey car park across the road. Staff were good and food was nice but over prìced for what it offers do not think i would go back
Stayed 1 night in Jan 2025

6/10 Okay

Hannah

Liked: Cleanliness, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, room comfort
2 day visit for work.
Stayed 1 night in Jan 2025

10/10 Excellent

Nathalie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Fabulous room, really good location. Lovely stag in particular Dave on reception was very helpful.
Stayed 1 night in Jan 2025