Note fondée sur 131 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
4,5 sur 5
88 % des clients le recommandent
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
5 sur 5
par un voyageur

Great hotel, disappointing experience.

Publié le 13 sept. 2024 sur Hotels
The hotel was beautiful and the staff welcoming. We were taking part in the great north run so the staff opened breakfast up one hour early which we appreciated as it meant we could leave with our bellies full. The only negative to our stay was that my fiancé had planned on proposing at the hotel and apparently had it all organised with the venue. However, the day before they called to say he wouldn’t be able to go ahead with the planned engagement and so he scrambled to find a different location on our way down. He told me afterwards about the stress this caused (understandable) so that was a shame.
5 sur 5
par un voyageur

Publié le 8 sept. 2024 sur Expedia
Best hotel we have stayed in in the North East. Quality of decor and furnishings was outstanding. Staff were generally very professional. However, there appeared to be a shortage of staff in some areas and some inexperienced staff.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 31 juill. 2024 sur Hotels
3 sur 5
par un voyageur

Mixed bag

Publié le 26 juill. 2024 sur Hotels
Beautiful building & facilities - service and hygiene doesn't match the building.
5 sur 5
par un voyageur

Beautiful and comfortable country house hotel

Publié le 22 juill. 2024 sur Hotels
Our stay here was wonderful . We were at first offered a room which was stiflingly hot . (It was a hot muggy day ). As result we requested a cooler room and this was done with no fuss . The new room was much cooler . It was spacious with a large comfortable bed and a very well appointed bathroom and lovely view across the golf course. Highly recommend and reasonable value considering the amenities.
5 sur 5
par un voyageur

Excellent.

Publié le 21 juill. 2024 sur Hotels
Amazing stay in an excellent hotel. The room was great, the spa facilities were lovely, and the staff were incredibly friendly and helpful.
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 21 juill. 2024 sur Hotels
5 sur 5
par un voyageur

Just excellent all round!

Publié le 23 juin 2024 sur Hotels
We were doing some work in the area so stayed over for a night. It’s a beautiful hotel with very friendly staff. Outstanding all round and we will be back!
5 sur 5
par un voyageur

Publié le 20 juin 2024 sur Expedia
Lovely stay at the Matfen Hall Hotel. Staff couldn’t do enough for you and the EV charger was an added bonus!
5 sur 5
par un voyageur

Ce voyageur a laissé seulement une note Publié le 1 juin 2024 sur Hotels