Note fondée sur 113 évaluations de clients

Écoutez ce qu’en pensent nos voyageurs
3,7 sur 5
74 % des clients le recommandent
4,0 Propreté de la chambre
4,0 Service et personnel
3,7 Confort de la chambre
3,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
4 sur 5
par Mathieu de Paris

Great hotel!!!!

Publié le 23 juin 2015 sur Hotels
Super séjour, staff très agréable et serviable, quartier TOP avec tout à coté. 20min a pied du centre de Newcastle. Leur burggers sont trop bon!!!! Je recommande ++++
5 sur 5
par un voyageur

Hotel agréable

Publié le 21 juin 2015 sur Hotels
Très bon hôtel. Jolie décoration intérieure. Ne pas se fier à l'arrière de l'hôtel où se trouve le parking, ne correspond pas avec le devant. Bon petit déjeuner et repas.
5 sur 5
par un voyageur

Publié le 5 nov. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
6 nov. 2023 par Sh, Gestion de l’hôtel
Thank you very much for the review David and we hope to see you again at The Kenilworth!
4 sur 5
par un voyageur

Not for light sleepers

Publié le 13 nov. 2022 sur Hotels
We stayed here as it was close to the wedding venue we were attending and didn’t seem too expensive. Easy to find and park park at. Check in was easy and the room was spacious and I was grateful for the kettle and teabags/milk and use of hairdryer and ironing board. The downside was the bars downstairs. We were at the front of the building right above the hotel bar and both Friday and Saturday night I struggled to sleep til the partygoers left at midnight. I had the windows shut and the blinds and curtains closed to try drown out the sound but to no avail. I am a light sleeper though. My partner sleeps through anything so he was fine. That was until some guests returned back at 1am Saturday night screaming like idiots at each other. They woke us both up and should learn some respect. The area was great in the day time though. Local amenities, a lovely park and an easy walk or tube to the town centre.
Commentaires de Gestion de l’hôtel
14 nov. 2022 par SH, Gestion de l’hôtel
Thank you for your review Julie and your lovely comments about the hotel. We are sorry if you had a disturbed sleep- the room is soundproofed and triple glazed to mitigate any noise (Osborne Road is a busy area in University term time) and we have a night porter who did confront the noisy guests. You are right though- they should have more respect for fellow guests and hotel staff alike, unfortunately all hotels get the odd ones who don't.
3 sur 5
par un voyageur

nice but noisy

Publié le 8 sept. 2022 sur Hotels
it was quite noisy until 1130pm, when the pub cleared. I had no idea when I booked this was above a noisy student pub. Hotel and check in great otherwise
Commentaires de Gestion de l’hôtel
22 sept. 2022 par SH, Gestion de l’hôtel
Thank you for your review Jeff and for your nice comments about the hotel. We are in a student area and you unfortunately hit on the return to University so we understand your comments. Our rooms are soundproofed and triple glazed to mitigate noise which generally stops anything filtering through, maybe you had an open window and we hope that this didn't cause you too much inconvenience.
5 sur 5
par un voyageur

Publié le 23 avr. 2022 sur Hotels
Comfortable stay in quiet, clean, modern room. Friendly staff
Commentaires de Gestion de l’hôtel
11 mai 2022 par SH, Gestion de l’hôtel
Thank you very much for the great review David and we hope to see you again at The Kenilworth.
4 sur 5
par un voyageur

Publié le 6 mars 2022 sur Hotels
Commentaires de Gestion de l’hôtel
22 mars 2022 par SH, Gestion de l’hôtel
Thank you for your review Mark and we hope to see you again at The Kenilworth
5 sur 5
par un voyageur

Nice hotel

Publié le 9 janv. 2022 sur Hotels
Check in was really nice I arrived early the gentleman on reception was very nice and helpful very informative,room was very clean and had a double bed and a single bed In it I had only asked for a single bed so I was very happy
Commentaires de Gestion de l’hôtel
25 avr. 2022 par SH, Gestion de l’hôtel
Thank you for your great review Charles and we are delighted that you enjoyed your stay with us. We hope to see you again on another visit!
3 sur 5
par un voyageur

Publié le 11 déc. 2021 sur Hotels
The room we stayed in had a lingering cigarette smell.
Commentaires de Gestion de l’hôtel
15 déc. 2021 par SH, Gestion de l’hôtel
We are a no smoking hotel with a fine imposed for those few guests who choose to ignore this. We can only apologise if someone had smoked but all rooms are thoroughly aired and cleaned and if we detect smoke we use an anti tobacco bomb to counteract any lingering smells. We do our best to deter this behaviour; it's a shame that the odd inconsiderate person thwarts our efforts.
5 sur 5
par un voyageur

Publié le 17 sept. 2021 sur Expedia
Exactly as described. Good value and near to the concert venue I was attending
Commentaires de Gestion de l’hôtel
19 sept. 2021 par SH, Gestion de l’hôtel
Thank you very much for the great review Fiona and we hope to see you again!