Note fondée sur 176 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,5 Propreté de la chambre
3,8 Service et personnel
3,2 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 9 sept. 2024 sur Expedia
A coffee maker in the room would have been nice. I drink a lot of coffee and had to go out numerous times to the Duchess gas station for coffee. Other than that, you were pleasant, polite, and the room was very good. Please keep up the good work. The Champagne, Illinois Super8 could learn a lot from you (they were HORRIBLE)
Commentaires de Gestion de l’hôtel
9 sept. 2024 par Parul Patel, Gestion de l’hôtel
Thank you for sharing your feedback with us! We're so glad to hear that you found our service pleasant, and that you enjoyed your stay with us. Your kind words mean a lot to our team!We truly appreciate your suggestion about having a coffee maker in the room, and I can understand how that would have been more convenient for you. We have room coffee maker and upon guest request we always provide.
par un voyageur
Publié le 22 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 août 2024 par Parul Patel, Gestion de l’hôtel
DearJaniceThank you for sharing your feedback with us. We appreciate your honest review and are glad to hear that you found some aspects of your stay satisfactory.
par un voyageur
I don’t know if I would go back there unless I cou
Publié le 6 août 2024 sur HotelsI had an accident in my room well I didn’t have a problem until Sunday when house keeping or some one from the hotel was in the room and that afternoon I came back to change my clothes and go back to church and that’s when I hit my ankle on two different places on the metal bars that was sticking out from underneath the bed so when I got home yesterday I had to go to the urgent care because of the pain and swelling and she said that I am bruised all the way down to the bone and that I needed to stay off of it for a couple of days and keep ice on it
Commentaires de Gestion de l’hôtel
8 août 2024 par GM, Gestion de l’hôtel
I'm really sorry to hear about your accident and the pain you're experiencing. Thank you for bringing this to our attention. Your safety and comfort are our top priorities, and I apologize for the inconvenience caused by the metal bars.Please provide us with your contact information so we can follow up and address this matter properly. We will investigate the situation. If there’s anything we can do to assist you further or make up for this experience, please let us know. We hope you feel better soon.
par un voyageur
Publié le 21 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
23 juill. 2024 par Parul Patel, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We are very sorry to hear about your experience and want to apologize for any inconvenience you faced during your stay.We take all reviews seriously and are committed to providing the best possible service. We would like to learn more about what went wrong so we can address the issue and ensure they don't happen again. Please feel free to contact us directly at motel so we can discuss your experience further and find a way to make things right
par un voyageur
Publié le 15 juill. 2024 sur Expedia
Clean, decent room, the guy that checked me in was very helpful. Just stayed on night. For the money, a great deal!
Commentaires de Gestion de l’hôtel
17 juill. 2024 par Parul Patel, Gestion de l’hôtel
Thank you for your review. We are pleased to hear that you found our accommodations clean and decent. It's great to know that our staff member who checked you in was very helpful. We appreciate your feedback and hope to welcome you back soon
par un voyageur
wouldn't choose again. breakfast blew
Publié le 14 juill. 2024 sur HotelsCommentaires de Gestion de l’hôtel
17 juill. 2024 par Parul Patel, Gestion de l’hôtel
Thanks Steven for taking the time to share your feedback. We are sorry to hear that your recent stay did not meet your expectations, especially regarding the breakfast. We take all feedback seriously and will work to improve our offerings. We hope you will consider giving us another chance in the future.
par un voyageur
Publié le 7 juill. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
9 juill. 2024 par parul patel, Gestion de l’hôtel
Thank you Richard for taking the time to share your feedback about your recent stay at our motel. We are delighted to hear that you had an overall positive experience and appreciate your feedback
par un voyageur
Publié le 22 mai 2024 sur Expedia
front desk was helpful and efficient and welcoming.
Commentaires de Gestion de l’hôtel
5 juill. 2024 par Parul Patel, Gestion de l’hôtel
Thank you for your kind words! We are delighted to hear that out front desk team was helpful, efficient, and welcoming. We strive to provide the best possible service to our guests, and your feedback is greatly appreciated. We look forward to welcoming you back soon!
par un voyageur
Cheap night, cheap hotel.
Publié le 5 mai 2024 sur HotelsJust needed a place to sleep. Very outdated. Killed multiple large spiders in bathroom. Rooms outdated but bed weren't bad. Breakfast consisted of cereal, waffle, bagel, and yogurts. Cheap night, cheap hotel.
Commentaires de Gestion de l’hôtel
6 mai 2024 par Parul Pate, Gestion de l’hôtel
Thank you for sharing feeback with us. We are glad to hear that you found our hotel to be a budget-friendly option for your stay and that you found bed comfortable. We apologize for any inconvenience caused by the presence of spinders in the bathroom. Rest assured, we will address these concerns promptly to imporve the overall experience for ours guests. We're delighted that you enjoyed our breakfast offerings. We approciate your patronage and hope to welcome you back for a more pleasant stay in the future.
par un voyageur
Publié le 29 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 avr. 2024 par Parul Patel, Gestion de l’hôtel
Thanks Christopher for your valuable feedback
