Note fondée sur 143 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,9 Confort de la chambre
3,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Not handicap friendly
Publié le 28 juin 2024 sur HotelsVery poor service at the front desk would not give me a handicap room because I had a service dog. I had to call corporate headquarters and complain couple hours later they had a room for me which they had all along but they refused to give me because I had a service dog
Commentaires de Gestion de l’hôtel
29 juin 2024 par Manager, Gestion de l’hôtel
Hello eric,We always aim to accommodate our guests' needs. Rest assured, your feedback has been noted for further improvements in our service protocols to avoid any inconvenience in the future.
par un voyageur
Publié le 27 juin 2024 sur Expedia
Dry clean
Commentaires de Gestion de l’hôtel
28 juin 2024 par Manager, Gestion de l’hôtel
Hello Marvin,We appreciate your feedback regarding the dry cleaning service, and we will share your comments with our team for improvement. Thank you for staying with us, and we hope to welcome you back in the future.
par un voyageur de CLAYTON
Publié le 24 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
15 juill. 2024 par Manager, Gestion de l’hôtel
Hello William,Thank you for choosing to stay with us! We are delighted to hear that you had a fantastic experience at our hotel. Looking forward to welcoming you back soon!
par un voyageur
Publié le 17 juin 2024 sur Expedia
Commentaires de Gestion de l’hôtel
20 juin 2024 par Manager, Gestion de l’hôtel
Hello LaShonda, We're sorry to hear that your stay didn't meet your expectations. Please feel free to reach out to us with any specific feedback so we can address it accordingly. We strive to provide exceptional experiences for all our guests.
par un voyageur
Messed up Tv Again!!!!!!!
Publié le 13 juin 2024 sur HotelsThis is the 3rd time the Tv was not working like it should the young lady shes always on site alone she came and rebooted it as soon as i called her when i walked into the room. The bathroom smelled like Pee & the floors are never swept or mopped. Someone was in the parking lot at 8 am blasting music from their car so this stay was horrible. It won't let me upload the pictures
Commentaires de Gestion de l’hôtel
14 juin 2024 par Manager, Gestion de l’hôtel
Dear Guest,We appreciate the feedback regarding your recent stay. Rest assured we will address your concerns with our team for improvement. For any further assistance or feedback, please contact our management directly.
par un voyageur
Publié le 6 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 juin 2024 par Manager, Gestion de l’hôtel
Hello Lynn,We appreciate you choosing our hotel for your stay and hope you had a comfortable visit. Please don't hesitate to contact us directly with any feedback so we can further improve our services.
par un voyageur
Publié le 3 juin 2024 sur Hotels
Relaxing, clean, comfortable
Commentaires de Gestion de l’hôtel
6 juin 2024 par Manager, Gestion de l’hôtel
Hello Mercedes,We are pleased to learn that you found your stay relaxing, clean, and comfortable. Your comfort is our top priority, and we appreciate your feedback. If you have any further comments or concerns, please do not hesitate to reach out to our management team for assistance. Thank you for choosing to stay with us.
par un voyageur
Publié le 29 mai 2024 sur Hotels
Commentaires de Gestion de l’hôtel
1 juin 2024 par Manager, Gestion de l’hôtel
Hello Andre,We are thrilled to hear you had a perfect stay with us! We hope to welcome you back soon for another exceptional experience.
par un voyageur
Publié le 27 mai 2024 sur Expedia
Nice Hotel & staff!!!
Commentaires de Gestion de l’hôtel
31 mai 2024 par Manager, Gestion de l’hôtel
Hello Glen,We are delighted to hear that you enjoyed your time with us and that our staff provided excellent service. Your feedback is greatly appreciated as we strive to ensure all our guests have a pleasant experience during their stay at our hotel. We look forward to welcoming you back soon!
par un voyageur
Publié le 27 mai 2024 sur Expedia
A good place to restt
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Ronald,We appreciate your feedback on your stay with us. Ensuring guest comfort is our priority, and we are glad you found our hotel to be a good place to rest. We hope to welcome you back for another relaxing stay in the future.
