Note fondée sur 108 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
3,5 Service et personnel
3,4 Confort de la chambre
3,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 18 août 2024 sur Hotels
Commentaires de Gestion de l’hôtel
19 août 2024 par Anil , Gestion de l’hôtel
Hello Randy,Thank you very much for reviewing your stay. WOW, 10 out of 10, we greatly appreciate it. My team work hard to provide the best accommodations for every guest and we are grateful you enjoyed your stay. We look forward to serving you again soon.
par un voyageur
Publié le 17 août 2024 sur Expedia
Commentaires de Gestion de l’hôtel
18 août 2024 par Anil, Gestion de l’hôtel
Thank you very much for taking the time to review your stay. My team work hard to make your stay as close to home as possible. We look forward to your next visit.
par un voyageur
Publié le 28 juill. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 août 2024 par Anil, Gestion de l’hôtel
Hello Teres,Thank you very much for the perfect score, it is greatly appreciated. My team works hard to assure every guest enjoys their stay. We hope to see you again soon.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Hotel needs room upgrades
Commentaires de Gestion de l’hôtel
2 août 2024 par Anil, Gestion de l’hôtel
Hello Brenda, Thank you for taking the time to review your stay. The room you stayed in was the economy room, we do have updated rooms available at a slightly higher cost. We do hope to serve you again, maybe in one of the updated rooms.
par un voyageur
Publié le 22 juin 2024 sur Hotels
Quiet place to stay and the staff is respectful, nice size TV in my room, overall good value for what you pay.
Commentaires de Gestion de l’hôtel
2 août 2024 par Anil, Gestion de l’hôtel
Thank you very much for taking the time to review your stay. We strive to provide the best possible accommodations at a reasonable price. We hope to serve you again real soon.
par un voyageur
Publié le 25 mai 2024 sur Expedia
First, they charge a $50 deposit on non-smoking rooms, but it is not listed anywhere on their site or Expedia. Then was charged an extra $20 on top of that for no reason. The sink was disgusting and the floor was sticky. Just didn't feel very clean and the area around felt unsafe.
Commentaires de Gestion de l’hôtel
26 mai 2024 par Anil, Gestion de l’hôtel
Thank you for the review. As I explained, the deposit is because we have had many people smoke in non smoking rooms. Thank you for bringing the room condition to my attention, this will be addressed. We did not charge your card an additional 20. That is something you will need to take up your ba Also as mentioned, you had a receipt showing what we charged, and per your account the amount showing was “pending”. We cannot control the policy of each issuing bank. I in fact told you to call the bank and I can gave the deposit removed immediately so you do t have to wait till Tuesday, but you declined that offer. I hope you stay with us again in the future.
par un voyageur
Publié le 13 mai 2024 sur Expedia
Quiet, clean,
Commentaires de Gestion de l’hôtel
17 juin 2024 par Anil, Gestion de l’hôtel
Thank you very much for the review. We know how valuable your time is and we appreciate you taking some of it for this. We hope to see you again soon .
par un voyageur
Publié le 5 mai 2024 sur Expedia
Found a dildo under bed
Commentaires de Gestion de l’hôtel
5 mai 2024 par Anil, Gestion de l’hôtel
Thank you for the review. This was not brought to our attention when found. Our bed bases are all the way to the floor so extremely hard to find any object underneath unless the bed frame was lifted off the ground. I apologize and assure you our rooms are checked before giving clearance to rent. I hope we have to opportunity to earn your business again.
par un voyageur
Publié le 5 mai 2024 sur Expedia
Commentaires de Gestion de l’hôtel
17 juin 2024 par Anil, Gestion de l’hôtel
Thank you for taking the time to review your stay. I apologize your stay was worth 3/5. I hope you give us another opportunity to show you we are worthy of a higher score.
par un voyageur
Publié le 20 avr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
17 juin 2024 par Anil, Gestion de l’hôtel
Thank you for taking the time to score your stay. We greatly appreciate the perfect score. We hope to serve you again soon.
