Note fondée sur 265 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,2 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 5 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
7 oct. 2024 par Glenda Cabe, General Manager, Gestion de l’hôtel
April,Thank you so much for the positive feedback. We are so glad you enjoyed your stay. We hope to see you again soon.
par un voyageur
Publié le 2 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
3 sept. 2024 par Glenda Cabe, GM, Gestion de l’hôtel
Ms. Yvonne,Could you please share with us how we could have made your experience better?
par un voyageur
Renovation duties
Publié le 15 août 2024 sur HotelsVery up to date rooms . Hotel is nice . The room did not have hot water twice that I showered for a one night stay.
Commentaires de Gestion de l’hôtel
20 août 2024 par Glenda Cabe, GM, Gestion de l’hôtel
I sincerely apologize about the water issue. Our renovations are almost completely finished. However, we had a couple showers that needed repair and in order to repair, we had to shut off the water. The water had been turned back on later in the day. However, we have 3 huge water tanks that have to fill and then heat to the set temperature. Again, I sincerely apologize, and with renovation ending, I hope you choose to stay with us again when your travel brings you to the area.Glenda CabeGeneral Manager
par un voyageur
Publié le 13 août 2024 sur Hotels
The room was clean and updated. Though the room was updated it was damp and developed a mildew smell. I spoke with the hotel staff about the mildew like smell and my room was moved. By the end of the day on night 3 that room had developed a mildew smell. I also noticed the towels I hung up to dry were not drying. I spoke to the woman at check out about the rooms needing dehumidifiers and was told they are in the rooms but not on? It would have been nice for the other hotel staff to know how to access and turn on the dehumidifier it would have made my stay much better.
Commentaires de Gestion de l’hôtel
20 août 2024 par Glenda Cabe, GM, Gestion de l’hôtel
I sincerely apologize about the issues you encountered. I have spoken with the maintenance team about the dehumidifiers in the room and the need for them to be on.I am hoping to have this issue cleared up immediately. With that being said, I hope you choose to stay with us again, when you travel brings you to the area.Glenda CabeGeneral Manager
par un voyageur
Publié le 20 juill. 2024 sur Expedia
Enjoyed stay.
High quality shampoo body wash and conditioner in the shower.
Commentaires de Gestion de l’hôtel
20 août 2024 par Glenda Cabe, GM, Gestion de l’hôtel
We're so glad you enjoyed your stay!!
par un voyageur
Thank You!
Publié le 7 juill. 2024 sur HotelsI had a wonderful experience!! Thank you so much!
Commentaires de Gestion de l’hôtel
20 août 2024 par Glenda Cabe, GM, Gestion de l’hôtel
We are so glad you had a wonderful experience!!
par un voyageur
Publié le 6 mai 2024 sur Expedia
hotel was under construction so no pools elevators was messed up had no water in room upon arrival. canceled 2nd night and moved to another hotel
par un voyageur
Undergoing remodel! I’d wait to stay here. Musty!
Publié le 15 mars 2024 sur HotelsIt will be better once the construction is over and remodel is complete. The room was smelly, like musty odor. The carpet was soiled and old. The bathroom did not smell fresh. The food bar in the morning looked decent and the eggs said cage free so I guess they were. Coffee and hot water were cold.
par un voyageur
Publié le 2 mars 2024 sur Expedia
par un voyageur de Peachtree Corners
Publié le 27 janv. 2024 sur Expedia
Clean rooms. Renovations and building material all around. We thought the place was closed. All through the afternoon workers are very noisy.
