Note fondée sur 907 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,5 Service et personnel
4,5 Confort de la chambre
4,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 30 oct. 2024
par un voyageur
Publié le 3 oct. 2024 sur Expedia
Honestly, I don’t have anything that I really like the pool was nice but that’s about it. What I didn’t like was several things. Our bathroom door would not close. It was off track and never really got fixed. The refrigerator would not work properly. We had to get a new key or had them scan our key like, five or six times during our stay there was five or six times where we could not get into our hotel room with our keys so there’s that it was very noisy because right by the airport which we didn’t realize so that’s our fault we should’ve looked into that more just wasn’t a good experience at all
Commentaires de Gestion de l’hôtel
3 oct. 2024 par Ana, Gestion de l’hôtel
Dear Rosemarie,Thank you for taking the time to provide feedback. We appreciate you choosing to stay with us in Newport Beach. We are sorry to hear about the problems you had with the bathroom door, the refrigerator, and your room keys. If you would like to discuss your experience further, please contact us through our Social or Chat platforms.
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christi, Gestion de l’hôtel
Hello Emmanuel, thank you for taking time to share a Star Review on your recent stay at Hyatt Regency John Wayne Airport/Newport. I trust you enjoyed your stay with us. We look forward to welcoming you back again soon. Best Regards, Christi
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
30 sept. 2024 par Christi, Gestion de l’hôtel
Hello Jason, thank you for taking time to share a Star Review on your recent stay at Hyatt Regency John Wayne Airport/Newport. I trust you enjoyed your stay with us. We look forward to welcoming you back again soon. Best Regards, Christi
par un voyageur
Publié le 30 sept. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Travis, Gestion de l’hôtel
Hello Mary! Thank you for providing a rating of our hotel. Please reach out to us via one of our social media or chat platforms as we would like to opportunity to speak with you about your stay. We look forward to hearing from you. Warm Regards, Travis
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Super noisy
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Travis, Gestion de l’hôtel
Hello Alexander!Thank you for providing feedback in regard to your recent stay at our hotel. I am sorry to hear about your experience with the noise. Please reach out to us via one of our social media or chat platforms as we would like the opportunity to speak with you further about this. We look forward to hearing from you. Warm Regards, Travis
par un voyageur
Publié le 29 sept. 2024 sur Expedia
Staff are very nice. Clean and comfortable bed. Nice view. We really like the room.
Commentaires de Gestion de l’hôtel
29 sept. 2024 par Travis, Gestion de l’hôtel
Hello Malou!Thank you for writing a review of our hotel. It is great to know you enjoyed your stay and our staff helped to make it memorable. We look forward to welcoming you back as our guest again soon. Warm Regards, Travis
par un voyageur de NEWPORT BEACH
Publié le 26 sept. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ana, Gestion de l’hôtel
Greetings Sharron,We appreciate your excellent rating. We hope to welcome you back the next time you visit Newport Beach!
par un voyageur
Publié le 25 sept. 2024 sur Expedia
Clean
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Ana, Gestion de l’hôtel
Dear Tom,We appreciate your excellent feedback. Thank you for choosing to stay with us while visiting Newport Beach. We are delighted to hear that you enjoyed our hotel's cleanliness. We hope to welcome you back soon!
par un voyageur
Publié le 25 sept. 2024 sur Hotels
I had a very bad expereince. I got to the hotel last night, checked in, and went tot the bar to grab food and a beer. I asked for Corona, they did nto have And then asked for Modelo, they only had dark. They were really shorthanded which took them extra long to bring the beer and food.
Then I wnet up to sleep to only find out that I could hear not only everyone fromt he lobby, but the TV in neighboring room. I slept really bad.
Amy
Commentaires de Gestion de l’hôtel
26 sept. 2024 par Brittney C., Gestion de l’hôtel
Hi, Amy!Thank you for taking the time to share your experience. We are sorry to learn of the issues you encountered during your stay. We would like to properly address your concerns. Please reach out to us on our social media channels or chat function on our website for assistance. Thank you.
