Note fondée sur 904 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,1 Confort de la chambre
3,9 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 13 juin 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 juin 2024 par Cathy S., Gestion de l’hôtel
Thanks for taking the time to rate our hotel. We hope to welcome you back again soon.
par un voyageur
Publié le 14 oct. 2024 sur Expedia
Very nice experience.
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for your kind words. We look forward to welcoming you back soon.
par un voyageur
Publié le 12 oct. 2024 sur Expedia
I would definitely stay here again
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for your excellent review and recommendation. We look forward to your next visit.
par un voyageur
Publié le 12 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
14 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for taking the time to rate our hotel. We wish we had more information on how best to improve your stay.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
The grounds and facilities were wonderful and staff was friendly. Our room was not in very good condition. The wardrobe was missing a door and there was no room to hand dresses since it was too short. The desk had clearly been broken and was screwed back together poorly. The coffee maker was placed inside the wardrobe where there was no outlet so we made coffee on the floor. The refrigerator froze our food and had no temperature setting. It was tiny tiny (just big enough for a gallon of water). There had been an attempt to remodel but only half the room’s furniture was remodeled. It was comfortable but just not the quality we would have expected from Hyatt. Parking is an additional $40 per night and there are no good options to park around the hotel. Over all however, it was an enjoyable experience. Again, just not Hyatt quality.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for all of your kind words and important feedback. While I wish you had a better experience, all of your comments are invaluable to our hotel team. We are delighted to learn you had a enjoyable stay and our team will be working on all of the issues you encountered. Again, we appreciate your detailed review.
par un voyageur
Publié le 8 oct. 2024 sur Expedia
Nice resort with 3 beautiful pools. Cute that they have a kids’ golf course. They also have a life size chess board, shuffle board, beach volley court and kids golf course (along with normal one). Great bar and lounge. Restaurant was good. The property is definitely not fancy. But nice enough. Our room was a disappointment because it was at the very end of a dark hall right next to the housekeeping facility. There were 3 weddings going on, so we figured it was pretty full and didn’t ask to change rooms.
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for all of your kind words. We are delighted you enjoyed so many of our amenities and activities. We look forward to welcoming you back soon.
par un voyageur
Publié le 7 oct. 2024 sur Expedia
Lots of great activities, including pools, tennis, and golf. Close to many restaurants and Balboa Island
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for the kind words and great rating. We hope to see you again soon.
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thanks for the great rating!
par un voyageur
Publié le 6 oct. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thanks for the excellent rating!
par un voyageur
Publié le 2 oct. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
11 oct. 2024 par Cathy S., Gestion de l’hôtel
Thank you for taking the time to rate our property. We wish we had more information to improve our services for a better experience.
