Note fondée sur 15 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,9 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Almost perfect!
Publié le 7 août 2024 sur HomeAwayWe have been coming to Newport every summer and renting a beach house for about 15 years. This house was one of our favorites. The location is perfect, views are amazing, there is plenty of space for a large family and the house had almost everything we needed. BUT this was definitely the dirtiest home we’ve ever rented. The first day we contacted the property manager and they sent someone the next day to clean the floors again. But it’s very clear these floors are probably never cleaned properly because they left all of our socks black & ruined. The bathrooms were also very run down and could use some updating. The old faucets made it difficult to get the right temperature, it was either burning hot water or freezing. Lastly, it would have been impossible to fit our car in the garage had we not coordinated with the downstairs unit to have their car pulled over as far as possible.
Overall a beautiful place and the property managers were very easy to communicate with.
Commentaires de Gestion de l’hôtel
24 août 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Publié le 31 juill. 2024 sur HomeAway
par un voyageur
Filthy rental in gross disrepair
Publié le 14 juill. 2024 sur HomeAwayFilthy - the counters, tables, couch (smells like urine) and floor are all very dirty
Broken dishwasher- filled with foul smelling sludge
Broken washer machine - filled with putrid water and a towel floating in it
Broken screen
Hole in the wall
Filthy screen above kitchen sink
Filthy grill - unusable and obviously not cleaned in a LONG time
Black mold in the bathrooms - even on the ceiling
Broken dressers and cabinet doors.
Receptacle without a cover - safety issue under the sink and where the dishwasher is plugged in
Receptacle without a cover in the children’s room on the floor - major safety issue
A view alone does not a good rental make - this home was disgusting. Ruined my vacation - I had to hand wash all dishes for 8 people and could barely get through it without dry heaving. The sheets and towels from the previous guests were in the hamper in the closet. Couldn’t be more disappointed- my husband’s 50th birthday and our 25th wedding anniversary was overshadowed by this gross rental.
Commentaires de Gestion de l’hôtel
30 juill. 2024 par VrboOwner, Gestion de l’hôtel
Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.
par un voyageur
Summer get away
Publié le 13 juin 2024 sur HomeAwayThe location was awesome! The door to patio is in need of repair. The Grill is all rusty. However even with these inconveniences we really loved our stay!
par un voyageur de Corvallis, Oregon
DO NOT Rent This House.
Publié le 4 avr. 2024 sur HomeAwayThe property has clearly been mismanaged, is dirty and is in very, very poor shape. My family was subjected to mold in the bathrooms and a non-functioning grill (which a Vacasa agent fixed), a non-working themostate/furnace (which we did not report), a broken "coin-operated" washing machine (which was reported the first day and never got fixed or replaced), and bedroom TVs that would either not turn or not connect to the unit's sketchy WiFi. And, there is NO PARKING for the upper unit in the garage, unlike what is stated in the listing (due to two large steel posts protecting some electrical panels on the wall, which doesn't allow for enough room for a second vehicle on the right-hand side of the garage, which is where the upper unit is supposed to park. This made finding curb parking in a very compact neighborhood with lots of restrictions a daily chore.
par un voyageur
Mixed Bag
Publié le 21 mars 2024 sur HomeAwayThe location is right on the beach. Very nice. As with most beach houses, they are crammed next to each other, and there were parties next door (30+ people, DJ, until 3 am one night, and 4 am the next). Called management after the first night to see if they could inquire of the owners, but never heard back. Obviously, nothing was done. Finally called the police the second night around 3 am, as walls/windows are paper thin, so we couldn't sleep. Asked management if we could check out at 11 am instead of 10 am after our 3rd/last night, since we were sleep deprived, but request was denied. So, condition of house gets a B- (fairly dated; bugs on windows; no insulation from noise; fireplace doesn't work; etc.); neighborhood gets a D based on our party neighbors. Location and view of beach gets an A.
Commentaires de Gestion de l’hôtel
5 avr. 2024 par VrboOwner, Gestion de l’hôtel
We are disappointed to read that your recent experience was not satisfactory. We will continue to work with both our local staff and homeowner to make improvements to this home, and we hope you'll give us a second chance to impress you!
par un voyageur
Family Friendly
Publié le 2 févr. 2024 sur HomeAwayAfter reading some of the reviews we were hesitant to chose this rental, but decided to take a chance. First off, the location was incredible! You just can't beat waking up and having the entire front of the house be sandy beach, ocean and Catalina in the distance. Every morning and evening we would sit on the balcony soak in the view. There's a grocery store and shops in walking distance and a garage space for a small car. I would say if you are looking for a luxurious rental this is not the place for you. It is a family friendly, beach weathered place that you won't have to worry about the kiddos breaking anything or ruining the furniture or carpet (there isn't any). The mattresses were mediocre; the kitchen had plenty of glasses, bowls and plates but only the minimal cooking supplies; and the TV was the size of a computer monitor. However we weren't there for TV so that wasn't as big of a deal as we initially thought (almost every room had a small TV that we never turned on) So this is the spot if you are looking for a family vacation or girls retreat that isn't fancy, sleeps a lot of people and a gorgeous view - this is your place. You will love the location, love the open kitchen and living area, love that there are lot of rooms, plenty of bar and table seating and a garage space for your car.
par un voyageur
Great spot.
Publié le 26 janv. 2024 sur HomeAwayGreat spot.
par un voyageur de Lehi
5 Star View
Publié le 5 avr. 2023 sur HomeAwayI booked this rental based on the pictures and then read the reviews later. I was nervous after reading the reviews bit have to say i was pleasantly surprised. It's clear that the owners listened to the feedback of others. And honestly you are literally steps away from the ocean. It's the best location. We woke up and watched seals and dolphins. The weather wasn't great when we were there and were so comfortable inside playing have and watching the waves roll in. Such a great trip. Everything looked great and super clean but my kiddos said their beds were a little Sandy when they got in them the first time. But other than that it was so great.
Commentaires de Gestion de l’hôtel
27 avr. 2023 par VrboOwner, Gestion de l’hôtel
Hi, Leta, thank you for your review, and we appreciate you taking the time to provide us with your valuable feedback. We are sorry for any issues you encountered during your stay. Our local manager has been aware of these issues, and we will work with our homeowner to make the necessary improvements to the home. We hope you will give us the opportunity to host you again.
par un voyageur
Deferred maintenance
Publié le 8 oct. 2022 sur HomeAwayHouse house a lot of maintenance that needs completed. Mattresses are horrible, need replaced. Appears that landlord puts as little money as possible in the place. Location is good and new port is always nice.
