Note fondée sur 14 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,7 Propreté de la chambre
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Great time. Love restaurants and shops all within walking distance
Publié le 23 sept. 2024 sur HomeAwaypar un voyageur
Stunning Views and Great Location
Publié le 5 août 2024 sur HomeAwayThis condo was perfect for our family. The first thing you notice upon entry is the view of the Pacific Ocean. The beds were comfy and the condo was well stocked. There were plenty of fans to move the cool ocean breeze around the condo. We will definitely be back!
par un voyageur
Peaceful and quiet
Publié le 9 mai 2024 sur HomeAwayIt was our first time in Balboa, the apartment was gorgeous, the apartment was finely decorated, we had everything that we need.
par un voyageur
Nice Place
Publié le 1 janv. 2024 sur HomeAwayIt would have been nice if there were TV’s in the bedrooms
par un voyageur
Thanksgiving get-away
Publié le 27 nov. 2023 sur HomeAwayPerfect all around; location, beach/ocean view, clean condo…Would definitely stay here again!
par un voyageur
Great location
Publié le 17 mai 2023 sur HomeAwayThe location was perfect, beach just across the street, with gorgeous views to the beach. Kitchen was adequate, furniture OK. Communication via text only with VACASA was the worst, when they did return my text concerning a problem, I was told, "I'm off the clock", then when they did respond they wanted to send someone in our unit when we were not there, I would not approve. The unit while nice is an old apartment complex, the elevator has not been inspected since 2014, I know that because we were stuck in the elevator for just at 2 hours. I will never stay in another VACASA unit, wish I had checked their reviews on Google, horrible reviews.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We are sorry to hear you had concerns during your stay and that you had difficulties reaching our team. Please know that we are experiencing a higher than normal call and email volume at this time. We are currently working on adding additional staff to better assist our guests as quickly and efficiently as possible. At the same time, we appreciate you bringing these items to our attention and allowing us to check and address them accordingly. We hope that the compensation provided shows our willingness to make matters right. We hope to have an opportunity to better serve you in the future.
par un voyageur
Great home
Publié le 2 mars 2023 sur HomeAwayI loved everything about this trip, modern fixtures, as advertised, ocean view and quiet.
Now I have exception complaint. The Property Management company managing it is called VACASA. In the future, I will avoid booking properties that are managed by VACASA. We needed assistance for the Gate Code I sent notifications via VRBO twice and called into the customer service line and they simply told me they are making a "Ticket" and a team member would contact us back. No contact back to us. Thank heavens we had a local resident living in the same complex that assisted us getting into the gate. We had an enjoyable stay. The owner should reconsider using VACASA as there property management. I still rate the property 5 stars.
Commentaires de Gestion de l’hôtel
21 juin 2023 par VrboOwner, Gestion de l’hôtel
We apologize for any issues you experienced in communicating with a member of our team, as well as any personal touch you found lacking. We are sorry for any issues you encountered during your stay. We are committed to providing exceptional customer service, and we will follow up with the appropriate parties to ensure our service standards are fully met. We also appreciate our guests' preferences as a means to improve and we have forwarded your comments along to our property management to consider and rectify the issues. We truly hope to have the opportunity to impress you in the future.
par un voyageur
Winter Newport Beach Getaway
Publié le 7 févr. 2023 sur HomeAwayGreat place; fantastic location; amazing sunsets.
par un voyageur
Newport Beach gem
Publié le 14 janv. 2023 sur HomeAwayGreat spot. Right on the beach. In the middle of everything. Ferry super convenient to property. Wonderfully decorated.
par un voyageur
Excellent experience
Publié le 9 nov. 2022 sur HomeAwayThis condo is located facing the beach, and is in walking distance to many attractions nearby. The management company is very attentive, and answered all of my text messages within a few minutes.
